| Speaking Sessions: Blueprint for Successful VoIP Rollouts |
Susan Andersen joined Empirix in 2007 and has responsibilities for Product Marketing of the Contact Centre business unit. Ms. Andersen has more than 25 years’ experience in the technology and telecommunications industry focusing on sales and marketing. Prior to Empirix, Susan was with Computer Associates, Concord Communications and Vitel Software, a company she co-founded. Ms. Andersen holds a BS in Business Administration from Providence College and an MS in Management Information Systems from Boston University.