Business Transformation Breakthroughs
| Unified communications present an unprecedented opportunity to bring about breakthrough improvements in the way organisations work and operate. As well as highlighting the potential presented by the convergence of voice, data and video technologies, this briefing explains how companies can scope and plan for the impact of UC on their businesses. |
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Chair: Rob Bamforth, Principal Analyst, Service Provision and Mobility Quocirca |
Wednesday 09 April 2008
Unified Communications – what will it really deliver to the business?
Business Briefing Theatre
Rob Bamforth, Quocirca Ltd
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The hype surrounding Unified Communications might justifiably put many companies off, but are they at risk of missing major business benefits from increased collaboration and productivity to staff mobility and flexibility? Rob Bamforth provides an independent view of the opportunities and potential, along with a realistic view of the challenges faced. He outlines how the offers from the industry might be assessed for their value and fit in a typical business environment. |
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How to make your company fit for the future
Peter Thomson, Henley Management College
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UC and related technologies can enable radical improvements in the way work is carried out. But companies will never reap the advantages of increased productivity, greener operations and more family-friendly working until they change the way they run their organisations. The most significant barriers to the effective implementation of new technologies, argues Peter Thomson, are culture and management practices. He spells out what businesses must do to raise their operations a new level of productive and effective working. |
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How unified communications are transforming the world of work
Charlie Wade, Nortel
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As businesses start to reinvent the workplace to streamline communications, improve productivity and collaboration, the challenge is to provide the applications and systems that provide the tangible benefits that companies expect to achieve. How today’s technologies can enable business to meet the needs of remote working and virtual organisation as well as creating new opportunities for tapping the skills of the rising generation of Millennials. |
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Business transformation: the user panel
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Business transformation: the user panel Steve Masters, General Manager, Head of Global Convergence Propositions, BT Global Services Richard Phillips, Operations Director, Outsec Alasdair Hay, Assistant Chief Fire Officer, Tayside Fire and Rescue Peter Thomson, Director, Future Work Forum Simon Hammonds, Senior Technical Specialist, ICT Services, Leicestershire County Council |
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Business transformation: the suppliers panel
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How leading suppliers are responding to the practical needs of organisations for tools that enable collaboration, multi-channel communications in a secure, converged systems and applications.
Tim Stone, Head of UC Marketing Europe, Cisco
Rif Kiamll, IT Manager, JJ Foods |
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Briefing summary and close