Mark Deakin

Speaking Sessions: Business transformation: the suppliers panel Extending your Unified Communications Strategy into the contact centre

Company: Microsoft
Job title: Unified Communications Manager, UK

Mark Deakin has worked with Microsoft for over 6 years in the unified communications market and has held a variety of positions, from support and technical consulting through to sales and marketing. In his role as Unified Communications Manager for the UK, Mark is responsible for marketing and awareness of Microsoft’s Unified Communications.

Mark has a keen professional and personal interest in instant messaging and presence technologies, and having been involved in the industry from the early days of Exchange IM to the full featured Office Communication Server 2007 we see today, has an in depth knowledge of the maturing technologies currently available and regularly discusses his experience on his blog at http://blogs.technet.com/markdea

Mark is a regular speaker at channel events and conferences around the world as well as frequently meeting with customers and prospects.