It's getting tougher out there. Many IT managers want to invest in new technology, but are struggling to make the case. Spiralling energy costs have eclipsed savings on cheap hardware, while us...

Unified communications has the potential to create a new breed of knowledge workers, if a clear, organisation-wide implementation strategy and plan are laid out. For the enterprise, UC will del...

Once VoIP has been deployed across the enterprise the challenge is how you combine it into applications such as ERP and CRM to create a presence-enabled and communications-enabled business. Thi...

Web 2.0 and collaboration technologies are widely predicted to drive massive productivity gains for businesses over the next decade and radically transform the way people work. This session des...

Using communications technology for competitive advantage is key to the real time enterprise. This session discusses how enterprises can use a software powered VOIP foundation to integrate into...

These are challenging times, with organisations facing continuous change, including the shift to an agile virtual organisation, increasingly mobile workers, and the unremitting demands to incre...

This session will provide an insight into the latest technologies that will influence the way you operate your business and how you can enable your employees to communicate more effectively.

Having a unified communications strategy is fast becoming an enterprise must-have. This session shows you how to align your communications roadmap with your business strategy and how this can h...

Unified communications innovations span networks, devices and applications and extend customer value by adding increasingly powerful features. This session looks the latest conferencing innovat...

The Web has evolved from a content distribution vehicle into a platform for collaborative applications. A new generation of on-demand applications are leveraging the reach and scale of the Web...

Unified communications infrastructures must systematically incorporate security features and use well-known security techniques. This session discusses the security that should be foremost in y...

Andrew Penn will discuss and investigate ways in which Unified Communications software products can be integrated with legacy platforms including Siebel and Salesforce.Com. In particular, this...