Unified communications has the potential to create a new breed of knowledge workers, if a clear, organisation-wide implementation strategy and plan are laid out. For the enterprise, UC will deliver a more efficient, anytime, anywhere business environment. This in turn will lead to faster decision-making, better acceptance and use of collaborative tools, work-life balance improvement and an outstanding customer experience. So, is this communications utopia?

Once VoIP has been deployed across the enterprise the challenge is how you combine it into applications such as ERP and CRM to create a presence-enabled and communications-enabled business. This session will take a close look at the fundamentals of integrating business processes and applications.

Today, VoIP is much less a disruptive influence and much more a mainstream technology. This session looks at how the unified communications evolution will continue to keep VoIP in the headlines and what that means for your business.

Today’s dynamic business climate sees organisations embracing communications technology as a tool for differentiation and improved business agility. Using references to best practice, practical illustrations and case studies, this session looks at how to create a collaborative business across diverse environments with unified communications

Enterprises are striving to maximise the potential of their infrastructure and collaborate across geographical boundaries and time zones. Achieving increased productivity and profitability are critical management objectives. Unified Communications solutions are increasingly being viewed as a means of realising this objective. Verizon Business will present how enterprises can leverage their capabilities and and the migration paths available to them.

Using communications technology for competitive advantage is key to the real time enterprise. This session discusses how enterprises can use a software powered VOIP foundation to integrate into applications, enhance collaboration and mobile working via streamlined communication while maintaining operational control.

It’s always been a bit of a puzzle keeping colleagues, suppliers and customers in touch, both in and out of the office, particularly if you are a small business with limited resources. Well now that's changed. This session looks at a unified communications solution built specifically for small businesses, that can reduce operating costs, improve customer service, and help you work better together, wherever you are.

This session will provide an insight into the latest technologies that will influence the way you operate your business and how you can enable your employees to communicate more effectively.

Unified communications innovations span networks, devices and applications and extend customer value by adding increasingly powerful features. This session looks the latest conferencing innovations and how they integrate into existing messaging platforms.

Unified Communications is a culture change. The old command and control structure is being replaced by a more collaborative way of working. Is your organisation threatened by this, or embracing new ways of working? Your people are your best assets and Unified Communications changes the rules. Others are ready, are you?