The cost savings, increased functionality, improved productivity and mobility offered by VoIP is fast making it a business priority. But what are key factors to consider when evaluating and cho...

Unified communications has the potential to create a new breed of knowledge workers, if a clear, organisation-wide implementation strategy and plan are laid out. For the enterprise, UC will del...

The presentation is aimed at a business audience and looks at what exactly we mean by Unified Communications, the business needs it fulfils, the hurdles you jump to deliver an enterprise UC sol...

VoIP is now accepted as the way forward for voice infrastructure so whenever new systems are required, enterprises will consider both in-house and hosted VoIP solutions. This session looks at c...

Today, VoIP is much less a disruptive influence and much more a mainstream technology. This session looks at how the unified communications evolution will continue to keep VoIP in the headlines...

As the world moves from dedicated voice systems to voice applications and unified communication, techniques for testing and verification of all components and services becomes not only essentia...

Today’s dynamic business climate sees organisations embracing communications technology as a tool for differentiation and improved business agility. Using references to best practice, practical...

Enterprises are striving to maximise the potential of their infrastructure and collaborate across geographical boundaries and time zones. Achieving increased productivity and profitability are...

Unified communications and collaboration can connect your customers, employees, partners and suppliers no matter where they are and at any time. This session looks at how to deliver great servi...

These are challenging times, with organisations facing continuous change, including the shift to an agile virtual organisation, increasingly mobile workers, and the unremitting demands to incre...

Andrew Penn will discuss likely scenarios familiar to IT teams across the UK and will look at how current infrastructure need not determine future Unified Communications technologies. Looking a...

This session will provide an insight into the latest technologies that will influence the way you operate your business and how you can enable your employees to communicate more effectively.

Unified communications comprises a powerful set of converged network applications that can directly enhance all aspects of a company’s operation. This session discusses the characteristics of u...

Having a unified communications strategy is fast becoming an enterprise must-have. This session shows you how to align your communications roadmap with your business strategy and how this can h...

“The largest single value of Unified Communications is its ability to reduce "human latency" in business processes,” Gartner Group, 2007. Unified Communications (UC) is set to be the...

In this session Richard McCammond will discuss the changing face of telephony as Carriers migrate from traditional PSTN services to the new world of VoIP and IP Telephony. Richard will explore...

The Web has evolved from a content distribution vehicle into a platform for collaborative applications. A new generation of on-demand applications are leveraging the reach and scale of the Web...

Every business starts along the path to unified communications - where speed, reliability and network capacity are of the utmost importance - with a unique set of needs and an existing infrastr...

This session describes the business benefits that can be achieved by unifying infrastructure, bringing life and intelligence to buildings through simplifying systems, making sure security is at...

Unified communications infrastructures must systematically incorporate security features and use well-known security techniques. This session discusses the security that should be foremost in y...

Organisations are increasingly challenged with juggling environmental obligations and forthcoming regulations, with the pressures of running an efficient, cost effective and competitive busines...

With the business workforce becoming increasingly mobile, employees need to have access to enterprise applications and communication tools wherever their workspace is located. Hear about the la...

Branch office architectures are evolving, inheriting more applications, services, features and functions usually contained at corporate headquarters sites while LAN architectures are also under...

Unified Communications is a culture change. The old command and control structure is being replaced by a more collaborative way of working. Is your organisation threatened by this, or embracing...