You can send an email to anyone you want by entering their address. Your mail server finds theirs and delivers the message across the Internet with no fuss. If only VoIP were as simple. If only you could dial someone's number, have your VoIP server find their VoIP server and make the call across the Internet, no call charges, no telco, just like email. Well you can, all you need is ENUM...

Web 2.0 and collaboration technologies are widely predicted to drive massive productivity gains for businesses over the next decade and radically transform the way people work. This session describes the major transformations that will take place and the technology implications

Using communications technology for competitive advantage is key to the real time enterprise. This session discusses how enterprises can use a software powered VOIP foundation to integrate into applications, enhance collaboration and mobile working via streamlined communication while maintaining operational control.

Successfully deploying advanced services such as VoIP on today’s complex multi-vendor, multi-technology networks is a challenge for service providers and their enterprise customers, particularly with automated service activation through portals. A key ingredient in efficiently delivering and assuring VoIP services is accurate network data showing exactly which network devices, cards and ports are involved in a given business VoIP service, enabling service activation with low fallout, and ensuring rapid diagnosis and resolution of faults that are often reported as simply "my phone doesn't work".

Teleworkers have to make maximum use of the communication tools available to keep in touch with people, whether that’s their employer, their client or their colleagues. Aside from work requirements they are also social human beings and need mechanisms that substitute or compensate for all the informal communication that goes on between co-located colleagues. This session will consider communications from the individual human perspective and will incorporate examples from both the public and private sector. It will provide a background against which to evaluate the various technology options for ensuring that teleworkers and remote workers are integrated with, and able to contribute to, the overall objectives and culture of their organisation.

Calls for a work/life balance are being made as workers are spending an increasing amount of time at work. Senior management, while resistant to this idea, are slowly realising that in order to retain and recruit staff, they must begin to provide alternatives. However, before adopting homeworking, it is critical to understand both the challenges and opportunities homeworking present. This session explores homeworking and demonstrates that supporting home workers doesn't have to be a burden for the IT manager.

Calls for a work/life balance are being made as workers are spending an increasing amount of time at work. Senior management, while resistant to this idea, are slowly realising that in order to retain and recruit staff, they must begin to provide alternatives. However, before adopting homeworking, it is critical to understand both the challenges and opportunities homeworking present. This session explores homeworking and demonstrates that supporting home workers doesn't have to be a burden for the IT manager.