Wednesday 09 April 2008
Creating a collaborative business - the role of Unified Communications
Unified Communications & Messaging Theatre
Gavin Hill, Dimension Data
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Today’s dynamic business climate sees organisations embracing communications technology as a tool for differentiation and improved business agility. Using references to best practice, practical illustrations and case studies, this session looks at how to create a collaborative business across diverse environments with unified communications |
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The Unified Workplace – How Effective Communications Will Drive Future Business Success
Unified Communications & Messaging Theatre
Roberta Mackintosh, Verizon Business
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Enterprises are striving to maximise the potential of their infrastructure and collaborate across geographical boundaries and time zones. Achieving increased productivity and profitability are critical management objectives. Unified Communications solutions are increasingly being viewed as a means of realising this objective. Verizon Business will present how enterprises can leverage their capabilities and and the migration paths available to them. |
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Web 2.0, Collaborative Technologies - driving major transformation
Unified Communications & Messaging Theatre
Ray McGroarty, Polycom EMEA
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Web 2.0 and collaboration technologies are widely predicted to drive massive productivity gains for businesses over the next decade and radically transform the way people work. This session describes the major transformations that will take place and the technology implications |
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Unified communications – a utopian communications model?
Unified Communications & Messaging Theatre
Bruce Everest, Avaya UK
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Unified communications has the potential to create a new breed of knowledge workers, if a clear, organisation-wide implementation strategy and plan are laid out. For the enterprise, UC will deliver a more efficient, anytime, anywhere business environment. This in turn will lead to faster decision-making, better acceptance and use of collaborative tools, work-life balance improvement and an outstanding customer experience. So, is this communications utopia? |
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The Roadmap to Unified Communications
Unified Communications Technical Theatre
Adam Collins, BT Lynx
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The presentation is aimed at a business audience and looks at what exactly we mean by Unified Communications, the business needs it fulfils, the hurdles you jump to deliver an enterprise UC solution and how you should overcome them. |
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Integrating enterprise applications, enhancing collaboration and enabling mobile working
Unified Communications & Messaging Theatre
Julian Datta, Microsoft
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Using communications technology for competitive advantage is key to the real time enterprise. This session discusses how enterprises can use a software powered VOIP foundation to integrate into applications, enhance collaboration and mobile working via streamlined communication while maintaining operational control. |
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UC – Smarter, faster and more collaborative customer service
Unified Communications & Messaging Theatre
Roger Jones, Avaya EMEA
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Unified communications and collaboration can connect your customers, employees, partners and suppliers no matter where they are and at any time. This session looks at how to deliver great service to your customers, get more from your partners and suppliers and give your organisation the agility to achieve competitive advantage |
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Complete communications for small business
Unified Communications & Messaging Theatre
Steve Frost, Cisco
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It’s always been a bit of a puzzle keeping colleagues, suppliers and customers in touch, both in and out of the office, particularly if you are a small business with limited resources. Well now that's changed. This session looks at a unified communications solution built specifically for small businesses, that can reduce operating costs, improve customer service, and help you work better together, wherever you are. |
Presentation: Audio:
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The 7 P’s of Enterprise Communications
Unified Communications & Messaging Theatre
Mark Blowers, Butler Group
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These are challenging times, with organisations facing continuous change, including the shift to an agile virtual organisation, increasingly mobile workers, and the unremitting demands to increase productivity and lower costs. The requirement for a multi-channel IP network and unified communications to support all an organisation’s interaction needs has never been more evident. It is becoming increasingly important for IT management to begin to make possible the availability of common communication services, either by infrastructure upgrades or through Managed Services. If organisations have not already, then enterprises should look to put in place the foundation of a converged IP environment. |
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