Whether your company is already crafting your UC strategy, deploying UC technologies across your enterprise, or just beginning to investigate the UC phenomenon that seems to be one of the most talked about trends in many years, Microsoft and Aspect have formed an alliance to help meet your needs. By bringing unified communications to the contact centre, companies will be able to deliver better customer service, sales and collections results by being able to seamlessly access subject matter experts across the enterprise. Hear how consumer experiences will dramatically improve when organisations start leveraging Unified Communications.