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VERSION:2.0
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DTSTAMP:20080522T205100Z
UID:20080522T205100Z-1211485892@cal.imago-group.com
DTSTART:20080409T103000
DTEND:20080409T105000
SUMMARY:Staying Flexible and Agile in the Changing Landscape
DESCRIPTION:Telephony applications are evolving quicker than ever before with development driven by changing regulations, varying business demands, budgetary issues and Disaster Recovery considerations. This session looks at how hosted and managed services such as landline and VoIP call centre applications, voice recording and mobile recording addresses these challenges, assisting organisations to both leverage and reduce their risk.
LOCATION:National Hall, Olympia, IP Contact Centre Feature
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