BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Imago//NONSGML Calendar Export//EN
METHOD:PUBLISH
BEGIN:VEVENT
DTSTAMP:20080522T204900Z
UID:20080522T204900Z-1211485780@cal.imago-group.com
DTSTART:20080409T113000
DTEND:20080409T115000
SUMMARY:Virtualisation of the Contact Centre through Unified Communications
DESCRIPTION:Improve efficiencies and reduce costs through home agent working. Explore how extending your contact centre beyond the office can motivate your employees, decrease absenteeism, cut attrition and support in light of disaster recovery.
LOCATION:National Hall, Olympia, IP Contact Centre Feature
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END:VCALENDAR