BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Imago//NONSGML Calendar Export//EN
METHOD:PUBLISH
BEGIN:VEVENT
DTSTAMP:20080522T204900Z
UID:20080522T204900Z-1211485796@cal.imago-group.com
DTSTART:20080409T143000
DTEND:20080409T145000
SUMMARY:First Time Resolution: Improving your Customer Services
DESCRIPTION:Extend the customer services beyond the Contact Centre and affordably enhance customer satisfaction. Discover how Unified Communications can allow the entire organisation to react to specific customers needs.
LOCATION:National Hall, Olympia, IP Contact Centre Feature
END:VEVENT
END:VCALENDAR