Features at Unified Communications '08
We have worked with key partners to deliver the following features at the event. The aim of the features is to bring the technology to life and give you area where you can experience Unified Communications first hand.
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The Interactive Business Briefings in association with Nortel are split into three master classes and provide a comprehensive view of unified communications and its rich potential. The format of the briefings means that you will discover how users, independent experts and suppliers see the issues to provide a multi-perspective view of the best way to gain a business advantage through unified communications. |
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| The IP contact Centre of the Future will not just showcase the latest contact centre technology live, it will make you think about your communications strategy and how to provide superior customer contact experiences. What is more with the advent of new delivery methods this technology is not just the domain of large enterprises. Running throughout the day supporting this feature will be educational clinics focusing specifically on customer satisfaction, technical solutions and the how to deploy the contact centre of the future. | ||||||
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| Microsoft presents UC Live! The potential of Unified Communications is being described comprehensively but nothing beats seeing the technology in action in the familiar surroundings of the home, the office and on the move in an internet cafe. At UC Live! you will see how Microsoft technology is experienced by the end user and how this is the same no matter where you are, what devices you have available and what network you are on. This feature will truly bring Unified Communications to life like you have never seen before. | ||||||
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| BT and Cisco deliver the Complete Communications Centre feature shows Unified communications in action in a completely different way. It will enable you to connect with an office environment, via a high speed internet link so you can experience technology how it would be deployed in your office. What is better after seeing the technology in action you can speak to BT and Cisco professionals on their stand to see how this applies to your organisation. | ||||||
