Southwark Council
Southwark Council looked to Red Box Recorders for the Voice Recording infrastructure to support their Mitel IP telephony solution and assist them in driving citizen based services, improve quality of delivery and address complaints and problems.
Red Box Recorders offered a software based voice recording solution that was fully compliant with the Mitel IP telephony solution and offered a cost effective reliable solution to help the organsiation improve service delivery and add more services.
