A brief overview of the functionality delivered by PROGNOSIS IP Telephony Manager in Cisco Unified CallManager environments

A brief overview of the functionality provided by the PROGNOSIS IP Telephony Manager solution in Avaya IP Telephony environments.

A brief description of the performance reporting information on the health of large IP Telephony environments delivered by PROGNOSIS IP Telephony Management Reporter.

This white paper uses information obtained from hundreds of existing users of IP Telephony to establish the respective costs associatred with attampting to manage the technology with either no tools, generic tools or specialist tools designed for IP Telephony Management. This then enables the respective costs of each approach to be compared and thence the most financially attractive option to be identified.