The concept of business collaboration is not new. For many years, organisations have interacted with others, from sharing supply chain data to establishing collaborative sales agreements. Today, organisations increasingly view collaboration as a fundamental part of their long-term survival. More than one-half of all executives polled say collaboration will either form an important part of their competitive advantage or will actually be central to survival over the next three years. While successful collaboration hinges primarily on people and communication skills, technology plays an enablement role.

More and more, organisations are moving away from a totally controlled or centralised delivery of collaboration technology to the adoption of tools that are appropriate in their context and mode of work, and influenced by the end-user. Organisations are always looking to maximize the use of their investment in technology, while delivering more flexible and effective ways for their staff to communicate and collaborate. Integrating all forms of communication - from telephony to email, web conferencing to instant messaging (IM) - helps to deliver a richer communications environment that ultimately results in cost savings and productivity increases.

Download the Integrated Collaboration brochure to learn more.