8-channel appliances with analog or digital PBX-to-IP protocols

24-to-120 channel appliances with T1/E1-to-IP signaling and transport

8-to-16 channel turnkey integrated systems for BRI-to-IP signaling and transport

48-to-120 channel turnkey integrated systems for T1/E1-to-IP signaling and transport; designed for Microsoft Office Communications Server 2007 role of Mediation Server

Tayside Fire and Rescue provides emergency services to 400,000 people in Scotland. The organization spends most of its budget on its people and equipment—with only a small percentage available for information communications technology (ICT). Although employees used e-mail and the telephone to communicate, the organization did not have voice mail. In addition, high PBX support costs significantly affected the ICT budget. In 2007, Tayside Fire and Rescue took control of its telephony and deployed a unified communications solution built on Microsoft® Exchange Server 2007, Microsoft Office Communications Server 2007, and Microsoft Office Communicator 2007. As a result of its solution, the organization is raising the competency of its firefighters, accelerating communications, facilitating mobility, providing voice mail, and reducing costs through increased operational control. Read more at: http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000000362

PGGM is the second largest pension fund in the Netherlands, providing pension packages for 2 million former and current employees working in the healthcare sector. Many of its 1,000 employees spend several hours each week commuting by car. The company wanted to make e-mail and voice mail messages available to these employees while they were traveling. It has achieved this by deploying Microsoft® Exchange Server 2007 Unified Messaging. With Microsoft Office Outlook® Voice Access, and hands-free mobile devices, employees now use simple voice prompts to access e-mail messages that are read back by the new software. They can also respond with voice mail messages, answer meeting requests, and listen to new appointments. The integration of voice and e-mail took just two days. Employees will save hundreds of hours a year and improve their work-life balance. For more information: http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000000463

Oregon-based Columbia Sportswear is a leading manufacturer of outdoor apparel. Its employees conduct business with suppliers and retailers around the world, and the company frequently searches for ways to increase the efficiency and productivity of its workers who travel. Columbia had already deployed Microsoft® Exchange Server 2007 with Unified Messaging and Microsoft Office Live Communications Server 2005 for instant messaging (IM) and presence awareness. It sought to expand its employees’ communications options by upgrading to Microsoft Office Communications Server 2007 and deploying IP-based devices from LG-Nortel and GN. Now employees have enhanced real-time communications capabilities, including audio, video, and Web con-ferencing and software-powered voice over IP (VoIP). Columbia also avoided the cost of an upgrade to VoIP networks and eliminated the use of public IM applications.

More information at: http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000000787

Although many enterprises are eager to deploy converged voice and data

applications and services over IP, they see their legacy PBX systems and

upfront costs as roadblocks to the enhanced capabilities that IP would

bring. This paper demonstrates that legacy PBX equipment does not

have to be replaced for enterprises to begin a phased migration to IP

convergence. Dialogic® media gateway appliances make the

implementation of IP technology in PBX systems possible right

now, and with low upfront investment costs.

Dialogic offers three options for creating a PSTN interface solution

when building a TDM-IP hybrid media server system with Dialogic®

Host Media Processing (HMP) Software. These options are HMP

interface boards, a gateway subsystem, and appliance gateways. By

supplying high-level and detailed comparisons and a set of scenarios

that address a variety of situations, this white paper can serve as a

guide to choosing the option appropriate for a particular environment

and for a customer’s development resources and deployment needs.