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Insight On:What Contact Centers Can Teach the Rest of the Organization about Unified Communications

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The business world is on a quest to break down information silos, and for good reason: when more people have access to critical knowledge, they can collaborate, work smarter, and react faster to market and business changes.

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Interactive Business Briefings. In association with Nortel Feature Area. IP Business Centre of the Future. Sponsored by Avaya UC Live. See Unified Communication in action: in the office; from home; or an internet cafe. Presented by Microsoft Complete Communications Centre - Brought to you by BT and Cisco