Better accessibility is critical for front-line mobile employees and the easier it is for them to respond quickly to customers and team members the more effective they can be. This session describes how certain features of an IP telephony system, such as the call manager application, softphone, and find me capability, can have a huge impact employee accessibility and productivity.

Mobile Unified Communications (Mobile UC) has created a new breed of mobile worker – the so-called corridor warriors, who are typically tethered to their desktops, yet need to perform job functions that require them to move around (on- and off-campus). Mobile UC inexpensively mobilizes these workers (assistants to multiple brokerage executives, for example), enabling them to place and/or respond to calls and/or messages, regardless of their location and type of network access (enterprise- or public- WiFi or cellular). This speech will discuss how total business-mobility, and thus increased productivity, can be achieved at a desktop phone price-point.

FMC marketing is in full swing, and enterprises have expressed a great deal of interest. But so far, the rollouts and uptake of FMC services have been limited. Why the gap? Assessing the potential cost savings of FMC deployments is no simple task, as it involves call flows in the FMC architecture, cellular plans, the form of business reimbursement or payment of cell phones and the amount of inter-site and international calling. And, there is the question of whether users will be willing to change their behavior in order to achieve the desired productivity benefits. The speaker will help attendees drill down on the specific benefits and requirements for deploying FMC. Another important issue is “how stable is the entire FMC system?” The speaker will analyze the current state of readiness of handsets, Wi-Fi interfaces, SIP, handover triggers, battery life, and protocol extensions for mass roll-outs. A thorough discussion of the benefits of FMC will allow a deeper understanding of how, where and why this technology will genuinely be useful in an enterprise.

Successfully deploying advanced services such as VoIP on today’s complex multi-vendor, multi-technology networks is a challenge for service providers and their enterprise customers, particularly with automated service activation through portals. A key ingredient in efficiently delivering and assuring VoIP services is accurate network data showing exactly which network devices, cards and ports are involved in a given business VoIP service, enabling service activation with low fallout, and ensuring rapid diagnosis and resolution of faults that are often reported as simply "my phone doesn't work".

Wireless networks present a unique set of challenges which traditional remote access VPN products were never designed to address. As a result SSL and IPSec VPNs have failed to meet the demands of those who have attempted use them to extend enterprise applications over wireless networks. So, a new class of product, the Mobile VPN has emerged.

During this session, Paul Ramsey of Capita (Service Birmingham’s Wireless Architect) will describe how they have successfully deployed a Mobile VPN to provide the City Council’s broad range of mobile workers with a desktop experience for access to a broad range of enterprise applications over any available wireless network.

By some estimates up to 50% of employees work off-site at least part of the time. How can organisations keep their business running smoothly and make applications available in this new reality? Learn the strategies and solutions in this ‘how to’ session.

UK enterprises already employ a broad range of mobile applications with voice, email, internet access, data communications, SMS and instant messaging the most sought-after mobile applications. This session reviews the trend towards higher numbers of mobile workers, increases in homeworking and the desire of many enterprises to reduce business travel, discusses the key drivers for wireless working, and looks at the latest innovations and potential new services

In a world where constant connectivity is a business imperative, enterprises are under increased pressure to deliver wireless access everywhere – no matter how complex the environment. With real life examples and market information, Nath Elmira will discuss how you can achieve seamless connectivity inside and outside the four walls of your organization.

Wireless broadband delivering real benefits through applications of video and voice. Through the integration of video camera's, security surveillance can be rapidly deployed from football matches to G8 summits. Applications also deliver true value are VoIP over cost effective wireless BB, from commercial wifi users to security border protection.