This session will provide an insight into the latest technologies that will influence the way you operate your business and how you can enable your employees to communicate more effectively.

Unified communications comprises a powerful set of converged network applications that can directly enhance all aspects of a company’s operation. This session discusses the characteristics of unified communications, its ability to enhance the quality of the interaction across the enterprise and how it can be used to optimise application performance according to the unique needs of each business

Successfully deploying advanced services such as VoIP on today’s complex multi-vendor, multi-technology networks is a challenge for service providers and their enterprise customers, particularly with automated service activation through portals. A key ingredient in efficiently delivering and assuring VoIP services is accurate network data showing exactly which network devices, cards and ports are involved in a given business VoIP service, enabling service activation with low fallout, and ensuring rapid diagnosis and resolution of faults that are often reported as simply "my phone doesn't work".

With open standards-based SIP, businesses can drive greater cost-efficiencies in the deployment of enterprise communications, and help improve productivity among an increasingly-mobile workforce. This session discusses the evolving role of SIP in unified communications solutions