Whilst many enterprises have seen both cost and operational benefits in the deployment of VoIP, it is the further migration to unified communications that promises true business transformation. But, with so many VoIP implementations running into difficulties, management tools and management operations also need to be unified through each stage of the project. This session discusses how to ensure availability and performance of key network, system and application services on the road from VoIP to unified communications.

Whilst many enterprises have seen both cost and operational benefits in the deployment of VoIP, it is the further migration to unified communications that promises true business transformation. But, with so many VoIP implementations running into difficulties, management tools and management operations also need to be unified through each stage of the project. This session discusses how to ensure availability and performance of key network, system and application services on the road from VoIP to unified communications.

Successfully deploying advanced services such as VoIP on today’s complex multi-vendor, multi-technology networks is a challenge for service providers and their enterprise customers, particularly with automated service activation through portals. A key ingredient in efficiently delivering and assuring VoIP services is accurate network data showing exactly which network devices, cards and ports are involved in a given business VoIP service, enabling service activation with low fallout, and ensuring rapid diagnosis and resolution of faults that are often reported as simply "my phone doesn't work".

Guaranteeing the performance of critical applications over the network while preserving the performance of all other applications and controlling telecom costs is a fundamental goal for all organisations. This session demonstrates how implementing and maintaining the integrity of high priority and critical collaboration, conferencing and VoIP applications can be guaranteed and protected during times of high network traffic

Organisations are increasingly challenged with juggling environmental obligations and forthcoming regulations, with the pressures of running an efficient, cost effective and competitive business. This session will look at the key environmental issues and how a Unified Communications strategy can work in harmony with the green agenda, rather than in conflict.