In an environment in which businesses can interact with customers, employees, assets and suppliers on a real time, anywhere, anytime basis, a complete enterprise mobility strategy that can drive revenue growth and enhance customer loyalty is essential to success. In this session we’ll be taking a closer look at how enabling seamless inside/out enterprise mobility can help the CIO and IT organisations meet their business priorities.

Better accessibility is critical for front-line mobile employees and the easier it is for them to respond quickly to customers and team members the more effective they can be. This session describes how certain features of an IP telephony system, such as the call manager application, softphone, and find me capability, can have a huge impact employee accessibility and productivity.

Mobile Unified Communications (Mobile UC) has created a new breed of mobile worker – the so-called corridor warriors, who are typically tethered to their desktops, yet need to perform job functions that require them to move around (on- and off-campus). Mobile UC inexpensively mobilizes these workers (assistants to multiple brokerage executives, for example), enabling them to place and/or respond to calls and/or messages, regardless of their location and type of network access (enterprise- or public- WiFi or cellular). This speech will discuss how total business-mobility, and thus increased productivity, can be achieved at a desktop phone price-point.

13,000 HP employees worldwide work exclusively from home offices. In 2007 HP's teleworking program saved almost 2.5 million round trip commutes, saving approximately 65 million miles of road travel and almost 28,000 tonnes of CO2 emissions. This presentation will look at the implementation of flexible working practices within HP both in the UK and worldwide. It will examine the challenges which were encountered from both a technological and cultural perspective, look at the tools which HP employees use to communicate with each other, and explore the benefits that have accrued to the organisation.

Using communications technology for competitive advantage is key to the real time enterprise. This session discusses how enterprises can use a software powered VOIP foundation to integrate into applications, enhance collaboration and mobile working via streamlined communication while maintaining operational control.

With open standards-based SIP, businesses can drive greater cost-efficiencies in the deployment of enterprise communications, and help improve productivity among an increasingly-mobile workforce. This session discusses the evolving role of SIP in unified communications solutions

Teleworkers have to make maximum use of the communication tools available to keep in touch with people, whether that’s their employer, their client or their colleagues. Aside from work requirements they are also social human beings and need mechanisms that substitute or compensate for all the informal communication that goes on between co-located colleagues. This session will consider communications from the individual human perspective and will incorporate examples from both the public and private sector. It will provide a background against which to evaluate the various technology options for ensuring that teleworkers and remote workers are integrated with, and able to contribute to, the overall objectives and culture of their organisation.

Workforce mobility is an essential component of today’s enterprise. Seamless and integrated solutions for workforce mobility allows organisations to extend the reach of their communications network, improve customer service and enhance overall team effectiveness. Peter Neville will be talking about how mobile solutions available today on the BlackBerry platform can help your business, whatever the size of your organisation, and how they can be seamlessly integrated into your business processes and systems.

Calls for a work/life balance are being made as workers are spending an increasing amount of time at work. Senior management, while resistant to this idea, are slowly realising that in order to retain and recruit staff, they must begin to provide alternatives. However, before adopting homeworking, it is critical to understand both the challenges and opportunities homeworking present. This session explores homeworking and demonstrates that supporting home workers doesn't have to be a burden for the IT manager.

With the business workforce becoming increasingly mobile, employees need to have access to enterprise applications and communication tools wherever their workspace is located. Hear about the latest innovations in mobile Unified communications technology and customers who have achieved real business results.

This session will provide valuable insight into how Hosted IP Telephony and Mobile VoIP has been used to deploy simple, scalable and secure remote solutions for teleworkers both in the UK and abroad. In these scenarios combining Hosted IP Telephony with Mobile VoIP ensures the teleworker is simply seen as an extension of your main system with features such as Call Recording, Call Reporting and Unified Messaging available as standard to users whether they are located in small remote offices, home based workers or even teleworkers constantly on the move.

With the growing choice and maturity of mobile computing and communications platforms; flexible and home working has become ever-more achievable for an increasing percentage of the working population. However, whilst much emphasis is places on designing and implementing the requisite technical infrastructure and devices, the considerations related to end-user training and support are equally important but often over-looked. And yet, without the correct application of these new technologies and applications within the targeted user communities, the anticipated productivity and efficiency savings will not be realised. Consequently, output may actually suffer if employees fail to make changes to their working practices and their approach to team working.

In this presentation, a&o will outline their “working without boundaries” vision, and the key considerations for enterprises embarking on mobile working and/or unified communications projects. We will highlight the importance of taking an “end-to-end” approach to the provision of the ICT infrastructure as well as the associated IT service management processes. We will also present an overview of our cost-effective service offerings, which are designed to provide superior service levels for mobile workers – locally, nationally and internationally.

Continued mobilisation of the work force has consistently thrown new challenges at Enterprise Managers. How to deliver features transparently? How to Control Rising Mobile Costs? How do I manage my mobile users? Every now and then a new technology appears that has a lasting effect on the way people work - e-mail and the internet being two prime examples. Fixed mobile Convergence has been seen by many as having the same potential to change the way we communicate; this presentation looks at the key deliverables of FMC and the role the technology will play in communications of the future.

Calls for a work/life balance are being made as workers are spending an increasing amount of time at work. Senior management, while resistant to this idea, are slowly realising that in order to retain and recruit staff, they must begin to provide alternatives. However, before adopting homeworking, it is critical to understand both the challenges and opportunities homeworking present. This session explores homeworking and demonstrates that supporting home workers doesn't have to be a burden for the IT manager.

Mobility has now become an essential part of many organisations’ working practises. The nomadic and roaming capabilities presented by Wi-Fi would appear to make this a prime enabling technology for mobile working. However, poor planning procedures and weak implementations for Wi-Fi systems have, on occasion, led to poor reviews of this technology in the press and promoted cynicism from network engineers.

Too many wireless networks are implemented without necessary surveys and planning taking place, leading to poor performance, data loss, security exploits and poor connectivity. In this seminar, we will take a vendor-neutral look at how to properly plan and deploy scalable enterprise-class wireless networks, delivering effective services. Focussing on how to avoid common pitfalls made by wireless network installers, this session will describe best practises for planning and deployment of successful wireless networks.

UK enterprises already employ a broad range of mobile applications with voice, email, internet access, data communications, SMS and instant messaging the most sought-after mobile applications. This session reviews the trend towards higher numbers of mobile workers, increases in homeworking and the desire of many enterprises to reduce business travel, discusses the key drivers for wireless working, and looks at the latest innovations and potential new services

By some estimates up to 50% of employees work off-site at least part of the time. How can organisations keep their business running smoothly and make applications available in this new reality? Learn the strategies and solutions in this ‘how to’ session.

The drive to improve efficiency, reduce costs and provide better services means mobile working solutions are essential. IT infrastructures to support home and mobile working have improved rapidly, meaning better reliability and speed of service. This session looks at the essentials of how to deliver a robust, reliable and secure solution to mobilise your workforce.

Fixed mobile convergence solutions enable enterprises to leverage existing PBX technology and future fixed investments while delivering cost-effective mobility. This session looks at the essential steps enterprises should take when deploying fixed mobile convergence solutions including a view of the likely costs, benefits, pitfalls & applications.

Under the largest single span roof in Europe lies one of the largest retail environments in the UK, an 18km labyrinth of industrial conveyors, and pass 30 million passengers a year. When BAA needed to deliver mobile point of sale, commission a modern industrial operation and deliver Public Internet access, how did they choose a Wireless LAN? What were their decision criteria, and how did they implement it?

Enterprise drivers for mobility
FMC: The issues faced by telecoms operators
C&W approach to FMC: world first guardband GSM service
Lessons learned