Unified communications has the potential to create a new breed of knowledge workers, if a clear, organisation-wide implementation strategy and plan are laid out. For the enterprise, UC will deliver a more efficient, anytime, anywhere business environment. This in turn will lead to faster decision-making, better acceptance and use of collaborative tools, work-life balance improvement and an outstanding customer experience. So, is this communications utopia?

VoIP is not limited to the fixed space and is equally at home in wireless networks. This session looks at best practice, practical illustrations and case studies to show how VoIP can be exploited to provide extended reach and mobility allowing your company to get more out of its IP telephony investments

Once VoIP has been deployed across the enterprise the challenge is how you combine it into applications such as ERP and CRM to create a presence-enabled and communications-enabled business. This session will take a close look at the fundamentals of integrating business processes and applications.

You can send an email to anyone you want by entering their address. Your mail server finds theirs and delivers the message across the Internet with no fuss. If only VoIP were as simple. If only you could dial someone's number, have your VoIP server find their VoIP server and make the call across the Internet, no call charges, no telco, just like email. Well you can, all you need is ENUM...

Today, VoIP is much less a disruptive influence and much more a mainstream technology. This session looks at how the unified communications evolution will continue to keep VoIP in the headlines and what that means for your business.

13,000 HP employees worldwide work exclusively from home offices. In 2007 HP's teleworking program saved almost 2.5 million round trip commutes, saving approximately 65 million miles of road travel and almost 28,000 tonnes of CO2 emissions. This presentation will look at the implementation of flexible working practices within HP both in the UK and worldwide. It will examine the challenges which were encountered from both a technological and cultural perspective, look at the tools which HP employees use to communicate with each other, and explore the benefits that have accrued to the organisation.

This session will provide an insight into the latest technologies that will influence the way you operate your business and how you can enable your employees to communicate more effectively.

This session will provide valuable insight into how Hosted IP Telephony and Mobile VoIP has been used to deploy simple, scalable and secure remote solutions for teleworkers both in the UK and abroad. In these scenarios combining Hosted IP Telephony with Mobile VoIP ensures the teleworker is simply seen as an extension of your main system with features such as Call Recording, Call Reporting and Unified Messaging available as standard to users whether they are located in small remote offices, home based workers or even teleworkers constantly on the move.

From desktop to mobile: realising the end-to-end unified communications solution.
The service provider opportunity: delivering differentiated unified communications and mobile services to SMEs
Mobile presence and location-aware context: intelligence and semantic priority in the mobile environment

Continued mobilisation of the work force has consistently thrown new challenges at Enterprise Managers. How to deliver features transparently? How to Control Rising Mobile Costs? How do I manage my mobile users? Every now and then a new technology appears that has a lasting effect on the way people work - e-mail and the internet being two prime examples. Fixed mobile Convergence has been seen by many as having the same potential to change the way we communicate; this presentation looks at the key deliverables of FMC and the role the technology will play in communications of the future.