Home / Seminars / VoIP for Business Theatre / Wednesday 09 April 2008

Wednesday 09 April 2008

10:30 AM - 11:00 AM

Selecting a VoIP provider - key considerations

VoIP for Business Theatre

Glenn Tookey, InTechnology

The cost savings, increased functionality, improved productivity and mobility offered by VoIP is fast making it a business priority. But what are key factors to consider when evaluating and choosing a VoIP provider, and how can you be sure that the vendor you select will be flexible enough to meet the growing needs of your company?

 

Presentation:

PDF Presentation

Audio:

MP3 Audio
 

11:10 AM - 11:40 AM

Keeping the Lid On: Managing the risk, cost and power consumption of technology

VoIP for Business Theatre

Russell Parr, Mitel Networks

It's getting tougher out there. Many IT managers want to invest in new technology, but are struggling to make the case. Spiralling energy costs have eclipsed savings on cheap hardware, while users don't seem to be able keep corporate data secure. The risk grows with every new mobile device added to the mix. Help is at hand. New, low energy technology that minimises the risk to data integrity could be the answer. This session explores the new innovations in thin client converged communications.

 

Presentation:

PDF Presentation

Audio:

MP3 Audio
 

11:50 AM - 12:20 PM

Managing VoIP as a First Step to Unified Communications

VoIP for Business Theatre

Carl Lloyd, CA

Whilst many enterprises have seen both cost and operational benefits in the deployment of VoIP, it is the further migration to unified communications that promises true business transformation. But, with so many VoIP implementations running into difficulties, management tools and management operations also need to be unified through each stage of the project. This session discusses how to ensure availability and performance of key network, system and application services on the road from VoIP to unified communications.

 

Presentation:

PDF Presentation

Audio:

MP3 Audio
 

12:30 PM - 13:00 PM

Unified communications – a utopian communications model?

Unified Communications & Messaging Theatre

Bruce Everest, Avaya UK

Unified communications has the potential to create a new breed of knowledge workers, if a clear, organisation-wide implementation strategy and plan are laid out. For the enterprise, UC will deliver a more efficient, anytime, anywhere business environment. This in turn will lead to faster decision-making, better acceptance and use of collaborative tools, work-life balance improvement and an outstanding customer experience. So, is this communications utopia?

 

Presentation:

PDF Presentation

Audio:

MP3 Audio
 

13:10 PM - 13:40 PM

The Roadmap to Unified Communications

Unified Communications Technical Theatre

Adam Collins, BT Lynx

The presentation is aimed at a business audience and looks at what exactly we mean by Unified Communications, the business needs it fulfils, the hurdles you jump to deliver an enterprise UC solution and how you should overcome them.

 
 

13:50 PM - 14:20 PM

The challenges of delivering and enabling VoIP for business solutions

Unified Communications Technical Theatre

Richard Donkin, Amdocs

Service providers face increasingly complex challenges in turning an 'empty network' into one that is efficiently delivering VoIP services, without a slow and complex process of manual service provisioning - these challenges are particularly acute when serving enterprise customers. In response, service providers are investing in more integrated and automated VoIP delivery processes that provide a coherent model of subscribers and services. These integrated systems also help to meet the customer demand for more sophisticated self-service portals that provide a complete view of services and users, including automated service activation.

 

Presentation:

PDF Presentation

Audio:

MP3 Audio
 

14:30 PM - 15:00 PM

Mobilising VoIP - the essentials

VoIP for Business Theatre

Graham Gilbert, Siemens Enterprise Communications

VoIP is not limited to the fixed space and is equally at home in wireless networks. This session looks at best practice, practical illustrations and case studies to show how VoIP can be exploited to provide extended reach and mobility allowing your company to get more out of its IP telephony investments

 

Presentation:

PDF Presentation

Audio:

MP3 Audio
 

15:10 PM - 15:40 PM

Integrating VoIP with business processes and applications

VoIP for Business Theatre

Chris Wortt, Polycom

Once VoIP has been deployed across the enterprise the challenge is how you combine it into applications such as ERP and CRM to create a presence-enabled and communications-enabled business. This session will take a close look at the fundamentals of integrating business processes and applications.

 

Presentation:

PDF Presentation

Audio:

MP3 Audio
 

15:50 PM - 16:20 PM

Making VoIP as simple as email - the magic of ENUM

VoIP for Business Theatre

Jay Daley, Nominet

You can send an email to anyone you want by entering their address. Your mail server finds theirs and delivers the message across the Internet with no fuss. If only VoIP were as simple. If only you could dial someone's number, have your VoIP server find their VoIP server and make the call across the Internet, no call charges, no telco, just like email. Well you can, all you need is ENUM...

 

Presentation:

PDF Presentation

Audio:

MP3 Audio
 

Countdown to UC'09