Thursday 10 April 2008
Implementing Unified Communications over legacy infrastructure
Unified Communications & Messaging Theatre
Andrew Penn, Siemens Enterprise Communications
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Andrew Penn will discuss likely scenarios familiar to IT teams across the UK and will look at how current infrastructure need not determine future Unified Communications technologies. Looking across the IT product and service spectrum, this master class will help the IT professional understand what and where their legacy systems are. By using this knowledge they can determine the path to Unified Communications understanding how, with a flexible system and service lead approach, organisations can ensure they are able to adapt to meet the changing needs of both their users and customers. |
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Technology Trends to look out for....
Unified Communications & Messaging Theatre
Alison Brewer, Mitel EMEA
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This session will provide an insight into the latest technologies that will influence the way you operate your business and how you can enable your employees to communicate more effectively. |
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Maximising performance with Unified Communications
Unified Communications & Messaging Theatre
Peter Kamm, Avaya
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Unified communications comprises a powerful set of converged network applications that can directly enhance all aspects of a company’s operation. This session discusses the characteristics of unified communications, its ability to enhance the quality of the interaction across the enterprise and how it can be used to optimise application performance according to the unique needs of each business |
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Flexible Working at HP - A case study
Teleworking and Mobility Theatre
Brian Fenix, Hewlett-Packard, UK
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13,000 HP employees worldwide work exclusively from home offices. In 2007 HP's teleworking program saved almost 2.5 million round trip commutes, saving approximately 65 million miles of road travel and almost 28,000 tonnes of CO2 emissions. This presentation will look at the implementation of flexible working practices within HP both in the UK and worldwide. It will examine the challenges which were encountered from both a technological and cultural perspective, look at the tools which HP employees use to communicate with each other, and explore the benefits that have accrued to the organisation. |
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Unified Communications, Empowering Your Best Assets
Unified Communications & Messaging Theatre
Alan MacArthur, IBM Global Technology Services
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Unified Communications is a culture change. The old command and control structure is being replaced by a more collaborative way of working. Is your organisation threatened by this, or embracing new ways of working? Your people are your best assets and Unified Communications changes the rules. Others are ready, are you? |
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Building a Unified Communications roadmap
Unified Communications & Messaging Theatre
Roger Jones, Avaya EMEA
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Having a unified communications strategy is fast becoming an enterprise must-have. This session shows you how to align your communications roadmap with your business strategy and how this can help you build the business case for unified communications. |
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Conferencing, presence and messaging innovations
Unified Communications & Messaging Theatre
Rachna Patel, Microsoft
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Unified communications innovations span networks, devices and applications and extend customer value by adding increasingly powerful features. This session looks the latest conferencing innovations and how they integrate into existing messaging platforms. |
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Reducing ‘Human Latency’ in business
Unified Communications & Messaging Theatre
John Stewart-Murray, Dialogic
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“The largest single value of Unified Communications is its ability to reduce "human latency" in business processes,” Gartner Group, 2007. Unified Communications (UC) is set to be the key theme for enterprise communications in 2008. Solutions such as the Microsoft Office Communications Server (OCS) are tearing down the boundaries between an enterprise customer’s telephony and computer networks, and “unifying” all types of business communication. Ultimately, UC will deliver massive benefits for enterprise in terms of business efficiencies and productivity, and reduce the problem of “Human Latency.” This presentation will outline a number of examples of effective UC in action. But UC is still at a very early stage of its development and it cannot be expected to deliver results overnight. The many different types of communications used in business - instant messaging, VoIP, mobile, video, e-mail, voicemail and SMS – still exist in isolation from one another and often depend on completely separate network infrastructures. So what’s the fastest way to bring all this together without another huge round of network investment? The elements and applications that make up today's UC construct do not require a complete IP or VoIP infrastructure to deliver their business process and bottom line benefits. Instead, this presentation explains great results can be delivered adding many UC capabilities on current PBX and PSTN networks with an effective gateway strategy, which can serve as the “glue” between different types of network. |
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