Wednesday 09 April 2008
The human side of remote working communications
Teleworking and Mobility Theatre
Shirley Borrett, The Telework Association
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Teleworkers have to make maximum use of the communication tools available to keep in touch with people, whether that’s their employer, their client or their colleagues. Aside from work requirements they are also social human beings and need mechanisms that substitute or compensate for all the informal communication that goes on between co-located colleagues. This session will consider communications from the individual human perspective and will incorporate examples from both the public and private sector. It will provide a background against which to evaluate the various technology options for ensuring that teleworkers and remote workers are integrated with, and able to contribute to, the overall objectives and culture of their organisation. |
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Seamless and integrated solutions for workforce mobility
Teleworking and Mobility Theatre
Peter Neville, The Interchange Group
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Workforce mobility is an essential component of today’s enterprise. Seamless and integrated solutions for workforce mobility allows organisations to extend the reach of their communications network, improve customer service and enhance overall team effectiveness. Peter Neville will be talking about how mobile solutions available today on the BlackBerry platform can help your business, whatever the size of your organisation, and how they can be seamlessly integrated into your business processes and systems. |
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How to Attract and Retain Top Talent: Homeworking
Teleworking and Mobility Theatre
Russell Parr, Mitel Networks
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Calls for a work/life balance are being made as workers are spending an increasing amount of time at work. Senior management, while resistant to this idea, are slowly realising that in order to retain and recruit staff, they must begin to provide alternatives. However, before adopting homeworking, it is critical to understand both the challenges and opportunities homeworking present. This session explores homeworking and demonstrates that supporting home workers doesn't have to be a burden for the IT manager. |
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Unified communications – a utopian communications model?
Unified Communications & Messaging Theatre
Bruce Everest, Avaya UK
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Unified communications has the potential to create a new breed of knowledge workers, if a clear, organisation-wide implementation strategy and plan are laid out. For the enterprise, UC will deliver a more efficient, anytime, anywhere business environment. This in turn will lead to faster decision-making, better acceptance and use of collaborative tools, work-life balance improvement and an outstanding customer experience. So, is this communications utopia? |
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The Roadmap to Unified Communications
Unified Communications Technical Theatre
Adam Collins, BT Lynx
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The presentation is aimed at a business audience and looks at what exactly we mean by Unified Communications, the business needs it fulfils, the hurdles you jump to deliver an enterprise UC solution and how you should overcome them. |
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Extending Unified Communications to the Mobile Worker
Teleworking and Mobility Theatre
Tim Stone, Cisco
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With the business workforce becoming increasingly mobile, employees need to have access to enterprise applications and communication tools wherever their workspace is located. Hear about the latest innovations in mobile Unified communications technology and customers who have achieved real business results. |
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The next generation remote office - features, benefits and technologies
Teleworking and Mobility Theatre
Peter Ellis, Dimension Data
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Branch office architectures are evolving, inheriting more applications, services, features and functions usually contained at corporate headquarters sites while LAN architectures are also undergoing a fundamental change. This session looks at the impact of so-called ubiquitous computing on the next generation remote office, discusses the benefits and potential pitfalls, and reviews the technologies involved. |
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Making the business case for VoIP
Teleworking and Mobility Theatre
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Many vertical industries see VoIP as a cost-effective solution yielding many benefits. This session describes the fundamentals of the business case for enabling VoIP covering productivity, collaboration and cost efficiency. |
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Empowering teleworkers with simple, scalable and secure remote solutions
Teleworking and Mobility Theatre
Colette Bean, Velofone Limited
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This session will provide valuable insight into how Hosted IP Telephony and Mobile VoIP has been used to deploy simple, scalable and secure remote solutions for teleworkers both in the UK and abroad. In these scenarios combining Hosted IP Telephony with Mobile VoIP ensures the teleworker is simply seen as an extension of your main system with features such as Call Recording, Call Reporting and Unified Messaging available as standard to users whether they are located in small remote offices, home based workers or even teleworkers constantly on the move. |
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