Teleworking & Mobility Theatre Programme
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Wednesday 09 April 2008
The human side of remote working communications
Teleworking and Mobility Theatre
Shirley Borrett, The Telework Association
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Teleworkers have to make maximum use of the communication tools available to keep in touch with people, whether that’s their employer, their client or their colleagues. Aside from work requirements they are also social human beings and need mechanisms that substitute or compensate for all the informal communication that goes on between co-located colleagues. This session will consider communications from the individual human perspective and will incorporate examples from both the public and private sector. It will provide a background against which to evaluate the various technology options for ensuring that teleworkers and remote workers are integrated with, and able to contribute to, the overall objectives and culture of their organisation. |
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Seamless and integrated solutions for workforce mobility
Teleworking and Mobility Theatre
Peter Neville, The Interchange Group
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Workforce mobility is an essential component of today’s enterprise. Seamless and integrated solutions for workforce mobility allows organisations to extend the reach of their communications network, improve customer service and enhance overall team effectiveness. Peter Neville will be talking about how mobile solutions available today on the BlackBerry platform can help your business, whatever the size of your organisation, and how they can be seamlessly integrated into your business processes and systems. |
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How to Attract and Retain Top Talent: Homeworking
Teleworking and Mobility Theatre
Russell Parr, Mitel Networks
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Calls for a work/life balance are being made as workers are spending an increasing amount of time at work. Senior management, while resistant to this idea, are slowly realising that in order to retain and recruit staff, they must begin to provide alternatives. However, before adopting homeworking, it is critical to understand both the challenges and opportunities homeworking present. This session explores homeworking and demonstrates that supporting home workers doesn't have to be a burden for the IT manager. |
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Unified communications – a utopian communications model?
Unified Communications & Messaging Theatre
Bruce Everest, Avaya UK
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Unified communications has the potential to create a new breed of knowledge workers, if a clear, organisation-wide implementation strategy and plan are laid out. For the enterprise, UC will deliver a more efficient, anytime, anywhere business environment. This in turn will lead to faster decision-making, better acceptance and use of collaborative tools, work-life balance improvement and an outstanding customer experience. So, is this communications utopia? |
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The Roadmap to Unified Communications
Unified Communications Technical Theatre
Adam Collins, BT Lynx
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The presentation is aimed at a business audience and looks at what exactly we mean by Unified Communications, the business needs it fulfils, the hurdles you jump to deliver an enterprise UC solution and how you should overcome them. |
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Extending Unified Communications to the Mobile Worker
Teleworking and Mobility Theatre
Tim Stone, Cisco
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With the business workforce becoming increasingly mobile, employees need to have access to enterprise applications and communication tools wherever their workspace is located. Hear about the latest innovations in mobile Unified communications technology and customers who have achieved real business results. |
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The next generation remote office - features, benefits and technologies
Teleworking and Mobility Theatre
Peter Ellis, Dimension Data
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Branch office architectures are evolving, inheriting more applications, services, features and functions usually contained at corporate headquarters sites while LAN architectures are also undergoing a fundamental change. This session looks at the impact of so-called ubiquitous computing on the next generation remote office, discusses the benefits and potential pitfalls, and reviews the technologies involved. |
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Making the business case for VoIP
Teleworking and Mobility Theatre
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Many vertical industries see VoIP as a cost-effective solution yielding many benefits. This session describes the fundamentals of the business case for enabling VoIP covering productivity, collaboration and cost efficiency. |
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Empowering teleworkers with simple, scalable and secure remote solutions
Teleworking and Mobility Theatre
Colette Bean, Velofone Limited
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This session will provide valuable insight into how Hosted IP Telephony and Mobile VoIP has been used to deploy simple, scalable and secure remote solutions for teleworkers both in the UK and abroad. In these scenarios combining Hosted IP Telephony with Mobile VoIP ensures the teleworker is simply seen as an extension of your main system with features such as Call Recording, Call Reporting and Unified Messaging available as standard to users whether they are located in small remote offices, home based workers or even teleworkers constantly on the move. |
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Thursday 10 April 2008
Working without boundaries – An end-to-end approach to flexible working
Teleworking and Mobility Theatre
Adrian Cooper, a&o
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With the growing choice and maturity of mobile computing and communications platforms; flexible and home working has become ever-more achievable for an increasing percentage of the working population. However, whilst much emphasis is places on designing and implementing the requisite technical infrastructure and devices, the considerations related to end-user training and support are equally important but often over-looked. And yet, without the correct application of these new technologies and applications within the targeted user communities, the anticipated productivity and efficiency savings will not be realised. Consequently, output may actually suffer if employees fail to make changes to their working practices and their approach to team working. In this presentation, a&o will outline their “working without boundaries” vision, and the key considerations for enterprises embarking on mobile working and/or unified communications projects. We will highlight the importance of taking an “end-to-end” approach to the provision of the ICT infrastructure as well as the associated IT service management processes. We will also present an overview of our cost-effective service offerings, which are designed to provide superior service levels for mobile workers – locally, nationally and internationally. |
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Unified Communications – Creating Value Through The Missing Link
Teleworking and Mobility Theatre
Simon Wood, Artilium
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From desktop to mobile: realising the end-to-end unified communications solution. |
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The role of Fixed Mobile Convergence in a mobilised enterprise
Teleworking and Mobility Theatre
Graham Gilbert, Siemens Enterprise Communications
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Continued mobilisation of the work force has consistently thrown new challenges at Enterprise Managers. How to deliver features transparently? How to Control Rising Mobile Costs? How do I manage my mobile users? Every now and then a new technology appears that has a lasting effect on the way people work - e-mail and the internet being two prime examples. Fixed mobile Convergence has been seen by many as having the same potential to change the way we communicate; this presentation looks at the key deliverables of FMC and the role the technology will play in communications of the future. |
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Flexible Working at HP - A case study
Teleworking and Mobility Theatre
Brian Fenix, Hewlett-Packard, UK
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13,000 HP employees worldwide work exclusively from home offices. In 2007 HP's teleworking program saved almost 2.5 million round trip commutes, saving approximately 65 million miles of road travel and almost 28,000 tonnes of CO2 emissions. This presentation will look at the implementation of flexible working practices within HP both in the UK and worldwide. It will examine the challenges which were encountered from both a technological and cultural perspective, look at the tools which HP employees use to communicate with each other, and explore the benefits that have accrued to the organisation. |
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Unified Communications, Empowering Your Best Assets
Unified Communications & Messaging Theatre
Alan MacArthur, IBM Global Technology Services
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Unified Communications is a culture change. The old command and control structure is being replaced by a more collaborative way of working. Is your organisation threatened by this, or embracing new ways of working? Your people are your best assets and Unified Communications changes the rules. Others are ready, are you? |
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Secure platforms for business
Teleworking and Mobility Theatre
Jonathan Clare, Bailey Teswaine
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An efficient network is the lifeblood of a business. External and internal security threats can cripple your company, affecting communication, productivity, and most damagingly, reputation. This session explores how a secure network platform can contribute towards business objectives such as revenue generation, business process streamlining and operational productivity through the effective utilisation of people, processes and technology. |
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Secure Remote VOIP With OCS 2007
Teleworking and Mobility Theatre
Thomas Lee, Global Knowledge
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With the rise in teleworking, organisations are seeking ways to implementing VOIP for remote user in a secure and reliable way. Microsoft’s Office Communications Server integrates IM, Presence, Conferencing and Voice all of which the remote user can access. This talk looks at the security issues in providing Voice and focuses on key security aspects. |
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How to Attract and Retain Top Talent: Homeworking
Teleworking and Mobility Theatre
Cath Knight, Mitel Networks
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Calls for a work/life balance are being made as workers are spending an increasing amount of time at work. Senior management, while resistant to this idea, are slowly realising that in order to retain and recruit staff, they must begin to provide alternatives. However, before adopting homeworking, it is critical to understand both the challenges and opportunities homeworking present. This session explores homeworking and demonstrates that supporting home workers doesn't have to be a burden for the IT manager. |
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