The concept of business collaboration is not new. For many years, organisations have interacted with others, from sharing supply chain data to establishing collaborative sales agreements. Today, organisations increasingly view collaboration as a fundamental part of their long-term survival. More than one-half of all executives polled say collaboration will either form an important part of their competitive advantage or will actually be central to survival over the next three years. While successful collaboration hinges primarily on people and communication skills, technology plays an enablement role.

More and more, organisations are moving away from a totally controlled or centralised delivery of collaboration technology to the adoption of tools that are appropriate in their context and mode of work, and influenced by the end-user. Organisations are always looking to maximize the use of their investment in technology, while delivering more flexible and effective ways for their staff to communicate and collaborate. Integrating all forms of communication - from telephony to email, web conferencing to instant messaging (IM) - helps to deliver a richer communications environment that ultimately results in cost savings and productivity increases.

Download the Integrated Collaboration brochure to learn more.

Many people report using many different channels and applications for communication each day. Ironically, more tools do not imply more effective communication. In practice, many employees fail to reach their colleagues on the first attempt, given the choice of channels and a lack of context around the most effective method, based on a colleague’s status. It’s no wonder then that many organisations worldwide are taking the first steps in unifying their business communications channels in order to improve their employees’ productivity and reduce the delays and costs associated with business communications.

Dimension Data's 'Seven Key Steps for Identity Management in a Unified Communications World' provides practical guidance on how your business can enables its people to use the most appropriate communication medium for the task at hand and to switch/merge channels as necessary.

Download this whitepaper to learn more.

A brief overview of the functionality provided by the PROGNOSIS IP Telephony Manager solution in Avaya IP Telephony environments.

A brief description of the performance reporting information on the health of large IP Telephony environments delivered by PROGNOSIS IP Telephony Management Reporter.

Velofone Office is a complete, hosted telephony service aimed at Small to Medium Enterprises, Velofone Office is scalable from a single telephone line/extension to thousands of lines/extensions, centrally located or distributed across the World. Velofone deliver a 'Carrier Grade' service and work with the worlds leading manufacturers to ensure flexibility, scalability and reliability. Velofone will discuss your specific requirements and tailor-make a solution for your business, combining mobile, fixed and data services where necessary.

Velofone believe in delivering Quality of Service and take ownership for all aspects of your communications.

Advanced DPNSS to IP Telephony Converter

The InterChange iQ (IiQ) 3000 provides maximum interworking between DPNSS and IP telephony systems. Most IP telephony systems can provide a Q.931 or QSIG signalling interface for communicating with existing PBXs, but few can support DPNSS directly. The IiQ 3000 receives DPNSS calls and converts them to Q.931 or QSIG. It then routes them to the IP network via a router or switch. At the same time the IiQ 3000 passes essential call services information to the IP telephony management system controlling the IP phones. In this way IP phone users can continue to utilise vital DPNSS supplementary services.

It allows organisations to reap the cost advantages of IP telephony while at the same time keeping network disruption to a minimum.

The IiQ 2030 gateway allows PBXs to communicate efficiently with one another across Local and Wide Area data Networks without compromising on the quality or functionality of existing systems. This integration saves on costly separate communications trunks. Additionally, the IiQ 2030 gateway enables traditional phones attached directly to the PBX to communicate with IP phones on the LAN.

Designed to move organisations towards IP whilst protecting the investment already made in legacy PBX systems, the ICS3 (InterChange Convergence Switch3), provides a risk free migration path to true network convergence supporting both VoIP and IP Telephony (IPT) interworking. The ICS3 can be deployed on any DPNSS, QSIG or Q.931 network. It offers three choices to an organisation: move to VoIP while retaining central business critical services; gradually phase in IP telephony in a controlled manner; or use both VoIP and IP telephony in the same converged and resilient network.

Regardless of the IP migration route chosen, installing an ICS3 between the PBX and the LAN provides all the integration needed without any loss of voice quality or functionality of the network.

e/pop Web and Video Conferencing software provides state-of-the art PowerPoint, document, application and desktop sharing, remote control, and multiparty audio and video conferencing.

e/pop is available as on-premise installed software or as a fixed price hosted application. The software does not have any dependencies nor does it require previously installed web servers, proxy, gateway, voice or database servers or any other complex server prerequisite. Installation takes 5 minutes or less!

Fully Featured:

Incorporating true, multi-party VoIP and internet video conferencing as standard features, not optional add-ons, participants see smooth, clear, crisp video that works. The implementation is entirely in software, and requires only standard USB video conferencing cameras, but works equally well with broadcast quality HD cameras. The experience rivals hardware-based video conferencing equipment costing tens or hundreds of thousands of dollars. To help you effectively manage bandwidth, you can click on any video display and change the size, quality and frame rate - all in real-time. With up to 30fps and 20 live videos per meeting room e/pop is the intelligent alternative.

Record & Playback is a standard feature that extends far beyond traditional solutions that are limited to capturing PowerPoint slides or just an audio track, and allows the web meeting host to save the entire rich media session with a click of the mouse. Sessions including audio, desktop, browser, region, application and PowerPoint sharing can be saved in multiple cross-platform formats, including Macromedia Flash and Windows AVI.

Secure Conferencing:

e/pop web conferencing is one of the most private and secure web conferencing solutions available today. First and foremost, it is available as installable software (customer premise server) for the ultimate in complete control. e/pop is also available as an online service (hosted server), for ease of secure service activation.

With on-premise software, you have complete control over physical security, web conference routing, and access to server event logs. You also have user-level controls, for example, you can enforce server-wide SSL/TLS, or allow SSL to be optional for each conference. WiredRed's SSL3/TLS implementation provides RC4, IDEA, DES, 3DES, AES, RSA encryption as various options to the SSL3/TLS standard and SHA or MD5 hashing for signing. Options for signing, encryption and key length are configurable at the server (from 40 to 4096 bits).

Additionally, e/pop has QoS feature controls such as limiting sharing and remote control capabilities as well as video resolutions, frame rate and quality.

Developer Ready:

The e/pop Web Conferencing Server includes a complete web services interface. It is an industry standard XML/SOAP API providing the facilities needed to completely "front-end" the e/pop real-time web, audio and video conferencing server with your own application.

The web conferencing library provides complete web services access to the e/pop Web Conferencing server. It is based on the XML standard to provide RPC remote procedure calls from virtually any development environment or platform. The interfaces to the server are exposed to developers through an WSDL compatible interface. WSDL works with virtually any development platform (C++, C#, Java, Visual Basic and Delphi) and works on almost any platform (Windows, Linux, Solaris and Unix).

These capabilities can be used to simplify the user experience and/or completely integrate web, audio and video conferencing with your own application and billing systems.

IBM Converged Communications Services – unified messaging

Empowering your people with unified messaging technology

Assists in enabling employees to work more productively

Helps reduce infrastructure cost and complexity

Supports improved customer service

Reference Number: UMS-MBWP-USEN72dpiFINAL-113006

NetIQ AppManager for VoIP management solution enables administrators to effectively monitor, secure and manage service levels for VoIP applications. Next-generation communication technologies, such as VoIP, can give your business a competitive advantage. But maintaining the performance and availability of VoIP applications can be daunting because of their complexity and the critical role they play. Continuous management is necessary to deliver the reliability and quality that customers demand and to ensure the success and availability of enterprise communication services. The NetIQ AppManager Suite (AppManager) provides a comprehensive solution for managing, securing, diagnosing and analysing the performance and availability of VoIP, as well as distributed Windows-, UNIX- and Linux-based systems, applications and server infrastructures.

In the upcoming 4.6.2 release of VX software, NET will be introducing Directory-Based Call Routing. This new feature will enable the VX Voice Exchange to make call routing decisions based on information stored in a customer's LDAP or Microsoft Active Directory-Based enterprise directory server.