Avistar c3: Converge, communicate, collaborate

With Avistar C3, unified communications fulfills on the promise today. Unified communication is more than just linking applications. C3 delivers unparalleled communication and collaboration functionality while ensuring industry leading bandwidth management, connectivity and quality of service, all without requiring additional network capacity.

The concept of business collaboration is not new. For many years, organisations have interacted with others, from sharing supply chain data to establishing collaborative sales agreements. Today, organisations increasingly view collaboration as a fundamental part of their long-term survival. More than one-half of all executives polled say collaboration will either form an important part of their competitive advantage or will actually be central to survival over the next three years. While successful collaboration hinges primarily on people and communication skills, technology plays an enablement role.

More and more, organisations are moving away from a totally controlled or centralised delivery of collaboration technology to the adoption of tools that are appropriate in their context and mode of work, and influenced by the end-user. Organisations are always looking to maximize the use of their investment in technology, while delivering more flexible and effective ways for their staff to communicate and collaborate. Integrating all forms of communication - from telephony to email, web conferencing to instant messaging (IM) - helps to deliver a richer communications environment that ultimately results in cost savings and productivity increases.

Download the Integrated Collaboration brochure to learn more.

Many people report using many different channels and applications for communication each day. Ironically, more tools do not imply more effective communication. In practice, many employees fail to reach their colleagues on the first attempt, given the choice of channels and a lack of context around the most effective method, based on a colleague’s status. It’s no wonder then that many organisations worldwide are taking the first steps in unifying their business communications channels in order to improve their employees’ productivity and reduce the delays and costs associated with business communications.

Dimension Data's 'Seven Key Steps for Identity Management in a Unified Communications World' provides practical guidance on how your business can enables its people to use the most appropriate communication medium for the task at hand and to switch/merge channels as necessary.

Download this whitepaper to learn more.

e/pop Web and Video Conferencing software provides state-of-the art PowerPoint, document, application and desktop sharing, remote control, and multiparty audio and video conferencing.

e/pop is available as on-premise installed software or as a fixed price hosted application. The software does not have any dependencies nor does it require previously installed web servers, proxy, gateway, voice or database servers or any other complex server prerequisite. Installation takes 5 minutes or less!

Fully Featured:

Incorporating true, multi-party VoIP and internet video conferencing as standard features, not optional add-ons, participants see smooth, clear, crisp video that works. The implementation is entirely in software, and requires only standard USB video conferencing cameras, but works equally well with broadcast quality HD cameras. The experience rivals hardware-based video conferencing equipment costing tens or hundreds of thousands of dollars. To help you effectively manage bandwidth, you can click on any video display and change the size, quality and frame rate - all in real-time. With up to 30fps and 20 live videos per meeting room e/pop is the intelligent alternative.

Record & Playback is a standard feature that extends far beyond traditional solutions that are limited to capturing PowerPoint slides or just an audio track, and allows the web meeting host to save the entire rich media session with a click of the mouse. Sessions including audio, desktop, browser, region, application and PowerPoint sharing can be saved in multiple cross-platform formats, including Macromedia Flash and Windows AVI.

Secure Conferencing:

e/pop web conferencing is one of the most private and secure web conferencing solutions available today. First and foremost, it is available as installable software (customer premise server) for the ultimate in complete control. e/pop is also available as an online service (hosted server), for ease of secure service activation.

With on-premise software, you have complete control over physical security, web conference routing, and access to server event logs. You also have user-level controls, for example, you can enforce server-wide SSL/TLS, or allow SSL to be optional for each conference. WiredRed's SSL3/TLS implementation provides RC4, IDEA, DES, 3DES, AES, RSA encryption as various options to the SSL3/TLS standard and SHA or MD5 hashing for signing. Options for signing, encryption and key length are configurable at the server (from 40 to 4096 bits).

Additionally, e/pop has QoS feature controls such as limiting sharing and remote control capabilities as well as video resolutions, frame rate and quality.

Developer Ready:

The e/pop Web Conferencing Server includes a complete web services interface. It is an industry standard XML/SOAP API providing the facilities needed to completely "front-end" the e/pop real-time web, audio and video conferencing server with your own application.

The web conferencing library provides complete web services access to the e/pop Web Conferencing server. It is based on the XML standard to provide RPC remote procedure calls from virtually any development environment or platform. The interfaces to the server are exposed to developers through an WSDL compatible interface. WSDL works with virtually any development platform (C++, C#, Java, Visual Basic and Delphi) and works on almost any platform (Windows, Linux, Solaris and Unix).

These capabilities can be used to simplify the user experience and/or completely integrate web, audio and video conferencing with your own application and billing systems.

The Communication Engine - The competitive edge for your business Swyx provides the most advanced software-based IP telephony system on the market. Using your existing IP (internet protocol) network and Microsoft® Server, Swyx offers you all the functionality of a traditional telephony system with so much more. SwyxWare allows you to take full advantage of all the benefits of business-class Unified Communications.

With Swyx you will also be able to work remotely from almost anywhere, accessing all your communications through your inbox - with access to free peer-to-peer calls and free conference calls. And because a Swyx solution is software-based it will move and grow with your business no matter how many people you may have. So whatever your business, and whatever your stage of development, choose an IP communication solution from Swyx. It will be the last telephone system you'll ever need.

What’s new in IBM Lotus Notes and Lotus Domino 8 software.

Upgrade the way you work

Lotus Notes and Domino 8 software is the most important version in history. As never before, this portfolio of Lotus products offers enhancements and new capabilities that enable users to be effective and innovative and allow administrators and developers to give users what they need for positive impact on their business.

This new release of Lotus Notes and Domino software provides users with much more than advanced messaging and collaboration tools. Users gain access to business applications, productivity tools, the latest Web 2.0 innovations and more—without needing to leave the Lotus Notes client. Administrators have advanced tools to help them minimize help desk visits and reduce the time spent training end users. And because Lotus Notes 8 software is built on the open standards–based Eclipse™1 platform, application developers can easily add Eclipse-based plug-ins and creatively build new applications to help extend and customize users’ environments.

Reference Number: LOB10862-USEN-01

IBM Lotus Sametime 8.0

Accelerate the pace of communications to match the speed at which you do business

IBM Lotus® Sametime® software is an award-winning, unified communica¬tions and collaboration platform that helps you quickly find, connect to and communicate with people, no matter where they are.

Reference Number: LOD10754-USEN-05

Expertise within reach: IBM Lotus Connections social software for business

IBM Lotus® Connections software is ready for business. Five key components, built on Web 2.0 technologies, help you cultivate innovation, build and extend communities, locate and leverage expertise inside your organization, collect and share knowledge, and be more productive and efficient—simply and securely.

Reference Number: LOF14001-USEN-00

From Hyperconnectivity to Simplicity: Defining Steps to Unified Communications

The alliance between Microsoft and Nortel accelerates the business transformation with high-quality telephony services, flexible network architecture and easy-to-use desktop productivity applications.

• Integrated voice, video, instant messaging and presence
• Premier quality of experience for end users
• Increased security, reliability and service continuity
• Lower total cost of ownership and infrastructure complexity

The Innovative Communications Alliance between Nortel and Microsoft accelerates the businessdriven transformation of today’s e-mail, voice, video and instant messaging communication silos into unified communications solutions that are rich, intuitive and accessible from any device, that are contextually integrated into business processes and that can be efficiently and securely deployed into existing customer environments.

MultiUx is a powerful software, entirely developed by fabbricadigitale, that enables you to control easily all UC products of your Microsoft® 2007 server architecture.

The keyfeatures of MultiUx are:
- integrated provisioning/mangement of Exchange 2007®
- integrated provisioning/mangement of OCS®
- works directly with server systems
- multi-tenant
- designed also for hosted services
- profiled access
- access via web console, SDK or mobile
- licensing control
- monitoring base services
- advanced monitoring services with Microsoft SCOM 2007®
- advanced backup services with Microsoft Data Protection Manager®
- integrated Blackberry Enterprise Server provisioning

MultiUx is a strategic solution for the administrators of UC services for medium/big organizations, multi-domain forests, Internet Services Provider who need a multi-tenant and 'white labeled' environment.

fabbricadigitale is Microsoft Gold Certified Partner
MultiUx is offered by default in fabbricadigitale unified communications hosted services offer

Hosted Unified Communications is the ‘managed & hosted services’ offer of fabbricadigitale, mainly based Microsoft Server 2007 technologies (Exchange, Office Communication Server, Sharepoint). fabbricadigitale has a multi-year experience in outsourcing services for enterprises, matching the most advenced and specific need of company communications, and offers HUC services with 3 models:

- Shared outsourcing
- Dedicated outsourcing
- Dedicated outsourcing 'in house'

Each model offers more customization and integration capabilities, opening to advanced functions ever respecting strict design and management criteria, targeting the maximum active and passive security (network security, HA, etc.)

All the HUC of fabbricadigitale use the MultiUx management tool and the perimetral security service EMR.

fabbricadigitale offers its own competences about these issues even on design and consulting level and provides several related services for structures managing farm Exchange or UC:

- Services based on MUC
- Disaster Recovery and Business Continuity services
- Blackberry RIM service management based on BES (Blackberry Enterprise Server)
- Channel SMTP security through the ASP EMR Enhanced Mail Relay service
- Integration with fax, sms, ect through the MM4C platform
...
fabbricadigitale is Gold Certified Partner Microsoft and partner RIM Research in Motion.

As all ASP services managed by fabbricadigitale, the supply is provided by professional IDC and all systems, besides respecting the strictest active and passive security bounds, are monitored H24x365.

In the upcoming 4.6.2 release of VX software, NET will be introducing Directory-Based Call Routing. This new feature will enable the VX Voice Exchange to make call routing decisions based on information stored in a customer's LDAP or Microsoft Active Directory-Based enterprise directory server.

Building owners/operators and tenants demand tremendous value and performance from their facilities and require operational efficiencies that generate cost savings, while tenants want enhanced services that mean autonomy, comfort and higher productivity. Buildings must provide cost-effective, productive, safe and flexible working environments. Read further to gain a better understanding of the issues surrounding Intelligent Buildings and come and see us on Stand 714 for a more detailed look at your requirements.

The ShoreTel IP phone system is a completely integrated system that scales seamlessly from 1 to 10,000 users including PBX, voice mail, and automated attendant functions.

The ShoreTel system is built from the ground up and designed to be the easiest to use, easiest to manage, full-featured IP phone system on the market today. Its distributed architecture is ideal for multi-site companies that span multiple locations because the ShoreTel IP phone system appears and behaves as a single, unified system.

Learn more about the components that comprise a ShoreTel IP phone system:

Distributed Architecture

ShoreTel's distributed architecture is ideal for multi-site companies that span multiple locations because the ShoreTel IP phone system appears and behaves as a single, unified system.

ShoreWare Director

With ShoreWare Director, your entire IP phone system can be managed from a single browser-based interface. Instead of multiple PBX, voice mail and automated attendant systems, ShoreWare Director unifies all systems into a single interface.

Unified Messaging

The ShoreTel IP phone system provides a complete messaging solution from voice mail to automated attendant, along with desktop tools designed to increase employee productivity.

Combining voice and data over one network provides opportunities for collaboration and productivity

ShoreTel's Converged Conferencing delivers a next-generation collaboration solution with an intuitive, easy-to-use interface that brings audio conferencing, desktop/application sharing, instant messaging, virtual meeting rooms, on-line presentations, and multi-media recording together in one solution.

Datapulse Click-2-Dial is a unique, powerful tool for Nortel IP Phone and Microsoft Office Communications Server (OCS) users, which breaks down the barrier between communications and applications. Users can click on any telephone number in any PC application, document or webpage to initiate a call from their IP phone or OCS client - making Click-2-Dial a true Unified Communications solution.

Progression solutions allow organisations to leverage their investment in IP by delivering practical, converged business applications to the screens of Nortel IP telephones. Simple to deploy and use, these applications provide a host of productivity and communication benefits. Datapulse has developed a suite of applications for hospitality, education, enterprise and contact centres. We will also be showcasing a new Trading system.

First impressions count. Which is why it makes commercial sense to give your switchboard operators the best possible tools for professional and efficient call handling. Intuition 1000 combines advanced call handling features and presence information with your company directory to ensure that every customer, supplier and business associate receives consistently prompt and professional service.

VOIspeed PRONTO is a software based IP PBX which offers the same functionalities of a traditional high-end PBX plus easy system configuation, lower maintenance costs and use-friendly interface. PRONTO transparently combines internet and traditional lines, and enhances operator activity by selecting the most cost efficient route. In addition to providing the savings of free internet phone calls PRONTO provides new functionalities including call recording and pick-up, unlimited conference calls, voicemail delivery via e-mail.
Details of our 3 combinations of Pronto product packages are in the guide attached or can be found on our website: www.voispeedltd.com.