Many people report using many different channels and applications for communication each day. Ironically, more tools do not imply more effective communication. In practice, many employees fail to reach their colleagues on the first attempt, given the choice of channels and a lack of context around the most effective method, based on a colleague’s status. It’s no wonder then that many organisations worldwide are taking the first steps in unifying their business communications channels in order to improve their employees’ productivity and reduce the delays and costs associated with business communications.

Dimension Data's 'Seven Key Steps for Identity Management in a Unified Communications World' provides practical guidance on how your business can enables its people to use the most appropriate communication medium for the task at hand and to switch/merge channels as necessary.

Download this whitepaper to learn more.

Velofone Office is a complete, hosted telephony service aimed at Small to Medium Enterprises, Velofone Office is scalable from a single telephone line/extension to thousands of lines/extensions, centrally located or distributed across the World. Velofone deliver a 'Carrier Grade' service and work with the worlds leading manufacturers to ensure flexibility, scalability and reliability. Velofone will discuss your specific requirements and tailor-make a solution for your business, combining mobile, fixed and data services where necessary.

Velofone believe in delivering Quality of Service and take ownership for all aspects of your communications.

In the upcoming 4.6.2 release of VX software, NET will be introducing Directory-Based Call Routing. This new feature will enable the VX Voice Exchange to make call routing decisions based on information stored in a customer's LDAP or Microsoft Active Directory-Based enterprise directory server.