The concept of business collaboration is not new. For many years, organisations have interacted with others, from sharing supply chain data to establishing collaborative sales agreements. Today, organisations increasingly view collaboration as a fundamental part of their long-term survival. More than one-half of all executives polled say collaboration will either form an important part of their competitive advantage or will actually be central to survival over the next three years. While successful collaboration hinges primarily on people and communication skills, technology plays an enablement role.

More and more, organisations are moving away from a totally controlled or centralised delivery of collaboration technology to the adoption of tools that are appropriate in their context and mode of work, and influenced by the end-user. Organisations are always looking to maximize the use of their investment in technology, while delivering more flexible and effective ways for their staff to communicate and collaborate. Integrating all forms of communication - from telephony to email, web conferencing to instant messaging (IM) - helps to deliver a richer communications environment that ultimately results in cost savings and productivity increases.

Download the Integrated Collaboration brochure to learn more.

Many people report using many different channels and applications for communication each day. Ironically, more tools do not imply more effective communication. In practice, many employees fail to reach their colleagues on the first attempt, given the choice of channels and a lack of context around the most effective method, based on a colleague’s status. It’s no wonder then that many organisations worldwide are taking the first steps in unifying their business communications channels in order to improve their employees’ productivity and reduce the delays and costs associated with business communications.

Dimension Data's 'Seven Key Steps for Identity Management in a Unified Communications World' provides practical guidance on how your business can enables its people to use the most appropriate communication medium for the task at hand and to switch/merge channels as necessary.

Download this whitepaper to learn more.

IBM Lotus Sametime 8.0

Accelerate the pace of communications to match the speed at which you do business

IBM Lotus® Sametime® software is an award-winning, unified communica¬tions and collaboration platform that helps you quickly find, connect to and communicate with people, no matter where they are.

Reference Number: LOD10754-USEN-05

IBM Converged Communications Services – unified messaging

Empowering your people with unified messaging technology

Assists in enabling employees to work more productively

Helps reduce infrastructure cost and complexity

Supports improved customer service

Reference Number: UMS-MBWP-USEN72dpiFINAL-113006

Hosted Unified Communications is the ‘managed & hosted services’ offer of fabbricadigitale, mainly based Microsoft Server 2007 technologies (Exchange, Office Communication Server, Sharepoint). fabbricadigitale has a multi-year experience in outsourcing services for enterprises, matching the most advenced and specific need of company communications, and offers HUC services with 3 models:

- Shared outsourcing
- Dedicated outsourcing
- Dedicated outsourcing 'in house'

Each model offers more customization and integration capabilities, opening to advanced functions ever respecting strict design and management criteria, targeting the maximum active and passive security (network security, HA, etc.)

All the HUC of fabbricadigitale use the MultiUx management tool and the perimetral security service EMR.

fabbricadigitale offers its own competences about these issues even on design and consulting level and provides several related services for structures managing farm Exchange or UC:

- Services based on MUC
- Disaster Recovery and Business Continuity services
- Blackberry RIM service management based on BES (Blackberry Enterprise Server)
- Channel SMTP security through the ASP EMR Enhanced Mail Relay service
- Integration with fax, sms, ect through the MM4C platform
...
fabbricadigitale is Gold Certified Partner Microsoft and partner RIM Research in Motion.

As all ASP services managed by fabbricadigitale, the supply is provided by professional IDC and all systems, besides respecting the strictest active and passive security bounds, are monitored H24x365.

Progression solutions allow organisations to leverage their investment in IP by delivering practical, converged business applications to the screens of Nortel IP telephones. Simple to deploy and use, these applications provide a host of productivity and communication benefits. Datapulse has developed a suite of applications for hospitality, education, enterprise and contact centres. We will also be showcasing a new Trading system.