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eHealth for Voice Technical overview

Network and Voice Management Services Brief

CA Spectrum

CA eHealth Brief

Avistar C3 Overview

Avistar c3: Converge, communicate, collaborate

With Avistar C3, unified communications fulfills on the promise today. Unified communication is more than just linking applications. C3 delivers unparalleled communication and collaboration functionality while ensuring industry leading bandwidth management, connectivity and quality of service, all without requiring additional network capacity.

PROGNOSIS for Cisco

A brief overview of the functionality delivered by PROGNOSIS IP Telephony Manager in Cisco Unified CallManager environments

PROGNOSIS for Avaya

A brief overview of the functionality provided by the PROGNOSIS IP Telephony Manager solution in Avaya IP Telephony environments.

PROGNOSIS IP Telephony Management Reports

A brief description of the performance reporting information on the health of large IP Telephony environments delivered by PROGNOSIS IP Telephony Management Reporter.

Velofone Data

Simple, intuitive, application for automated laptop access to more than 60,000 WiFi Hotspots around the world, great for the teleworker!

Velofone Office

Velofone Office is a complete, hosted telephony service aimed at Small to Medium Enterprises, Velofone Office is scalable from a single telephone line/extension to thousands of lines/extensions, centrally located or distributed across the World. Velofone deliver a 'Carrier Grade' service and work with the worlds leading manufacturers to ensure flexibility, scalability and reliability. Velofone will discuss your specific requirements and tailor-make a solution for your business, combining mobile, fixed and data services where necessary.

Velofone believe in delivering Quality of Service and take ownership for all aspects of your communications.

IiQ 3000 - DPNSS/IPT Converter

Advanced DPNSS to IP Telephony Converter

The InterChange iQ (IiQ) 3000 provides maximum interworking between DPNSS and IP telephony systems. Most IP telephony systems can provide a Q.931 or QSIG signalling interface for communicating with existing PBXs, but few can support DPNSS directly. The IiQ 3000 receives DPNSS calls and converts them to Q.931 or QSIG. It then routes them to the IP network via a router or switch. At the same time the IiQ 3000 passes essential call services information to the IP telephony management system controlling the IP phones. In this way IP phone users can continue to utilise vital DPNSS supplementary services.

It allows organisations to reap the cost advantages of IP telephony while at the same time keeping network disruption to a minimum.

IiQ 2030 VoIP Gateway

The IiQ 2030 gateway allows PBXs to communicate efficiently with one another across Local and Wide Area data Networks without compromising on the quality or functionality of existing systems. This integration saves on costly separate communications trunks. Additionally, the IiQ 2030 gateway enables traditional phones attached directly to the PBX to communicate with IP phones on the LAN.

ICS3 - Convergence Switch

Designed to move organisations towards IP whilst protecting the investment already made in legacy PBX systems, the ICS3 (InterChange Convergence Switch3), provides a risk free migration path to true network convergence supporting both VoIP and IP Telephony (IPT) interworking. The ICS3 can be deployed on any DPNSS, QSIG or Q.931 network. It offers three choices to an organisation: move to VoIP while retaining central business critical services; gradually phase in IP telephony in a controlled manner; or use both VoIP and IP telephony in the same converged and resilient network.

Regardless of the IP migration route chosen, installing an ICS3 between the PBX and the LAN provides all the integration needed without any loss of voice quality or functionality of the network.

e/pop Web Conferencing

e/pop Web and Video Conferencing software provides state-of-the art PowerPoint, document, application and desktop sharing, remote control, and multiparty audio and video conferencing.

e/pop is available as on-premise installed software or as a fixed price hosted application. The software does not have any dependencies nor does it require previously installed web servers, proxy, gateway, voice or database servers or any other complex server prerequisite. Installation takes 5 minutes or less!

Fully Featured:

Incorporating true, multi-party VoIP and internet video conferencing as standard features, not optional add-ons, participants see smooth, clear, crisp video that works. The implementation is entirely in software, and requires only standard USB video conferencing cameras, but works equally well with broadcast quality HD cameras. The experience rivals hardware-based video conferencing equipment costing tens or hundreds of thousands of dollars. To help you effectively manage bandwidth, you can click on any video display and change the size, quality and frame rate - all in real-time. With up to 30fps and 20 live videos per meeting room e/pop is the intelligent alternative.

Record & Playback is a standard feature that extends far beyond traditional solutions that are limited to capturing PowerPoint slides or just an audio track, and allows the web meeting host to save the entire rich media session with a click of the mouse. Sessions including audio, desktop, browser, region, application and PowerPoint sharing can be saved in multiple cross-platform formats, including Macromedia Flash and Windows AVI.

Secure Conferencing:

e/pop web conferencing is one of the most private and secure web conferencing solutions available today. First and foremost, it is available as installable software (customer premise server) for the ultimate in complete control. e/pop is also available as an online service (hosted server), for ease of secure service activation.

With on-premise software, you have complete control over physical security, web conference routing, and access to server event logs. You also have user-level controls, for example, you can enforce server-wide SSL/TLS, or allow SSL to be optional for each conference. WiredRed's SSL3/TLS implementation provides RC4, IDEA, DES, 3DES, AES, RSA encryption as various options to the SSL3/TLS standard and SHA or MD5 hashing for signing. Options for signing, encryption and key length are configurable at the server (from 40 to 4096 bits).

Additionally, e/pop has QoS feature controls such as limiting sharing and remote control capabilities as well as video resolutions, frame rate and quality.

Developer Ready:

The e/pop Web Conferencing Server includes a complete web services interface. It is an industry standard XML/SOAP API providing the facilities needed to completely "front-end" the e/pop real-time web, audio and video conferencing server with your own application.

The web conferencing library provides complete web services access to the e/pop Web Conferencing server. It is based on the XML standard to provide RPC remote procedure calls from virtually any development environment or platform. The interfaces to the server are exposed to developers through an WSDL compatible interface. WSDL works with virtually any development platform (C++, C#, Java, Visual Basic and Delphi) and works on almost any platform (Windows, Linux, Solaris and Unix).

These capabilities can be used to simplify the user experience and/or completely integrate web, audio and video conferencing with your own application and billing systems.

IBM Lotus Sametime 8.0

IBM Lotus Sametime 8.0

Accelerate the pace of communications to match the speed at which you do business

IBM Lotus® Sametime® software is an award-winning, unified communica¬tions and collaboration platform that helps you quickly find, connect to and communicate with people, no matter where they are.

Reference Number: LOD10754-USEN-05

IBM Lotus® Connections

Expertise within reach: IBM Lotus Connections social software for business

IBM Lotus® Connections software is ready for business. Five key components, built on Web 2.0 technologies, help you cultivate innovation, build and extend communities, locate and leverage expertise inside your organization, collect and share knowledge, and be more productive and efficient—simply and securely.

Reference Number: LOF14001-USEN-00

IBM Converged Communications Services – unified messaging

IBM Converged Communications Services – unified messaging

Empowering your people with unified messaging technology

Assists in enabling employees to work more productively

Helps reduce infrastructure cost and complexity

Supports improved customer service

Reference Number: UMS-MBWP-USEN72dpiFINAL-113006

Hosted Unified Communications - Microsoft® Exchange OCS Sharepoint Hosting

Hosted Unified Communications is the ‘managed & hosted services’ offer of fabbricadigitale, mainly based Microsoft Server 2007 technologies (Exchange, Office Communication Server, Sharepoint). fabbricadigitale has a multi-year experience in outsourcing services for enterprises, matching the most advenced and specific need of company communications, and offers HUC services with 3 models:

- Shared outsourcing
- Dedicated outsourcing
- Dedicated outsourcing 'in house'

Each model offers more customization and integration capabilities, opening to advanced functions ever respecting strict design and management criteria, targeting the maximum active and passive security (network security, HA, etc.)

All the HUC of fabbricadigitale use the MultiUx management tool and the perimetral security service EMR.

fabbricadigitale offers its own competences about these issues even on design and consulting level and provides several related services for structures managing farm Exchange or UC:

- Services based on MUC
- Disaster Recovery and Business Continuity services
- Blackberry RIM service management based on BES (Blackberry Enterprise Server)
- Channel SMTP security through the ASP EMR Enhanced Mail Relay service
- Integration with fax, sms, ect through the MM4C platform
...
fabbricadigitale is Gold Certified Partner Microsoft and partner RIM Research in Motion.

As all ASP services managed by fabbricadigitale, the supply is provided by professional IDC and all systems, besides respecting the strictest active and passive security bounds, are monitored H24x365.

VX1800 datasheet

With over 20 years of experience in providing multi-service network exchange solutions, NET understands the need for seamless interoperability when introducing new communications technologies. That's why NET's VX1800 is the clear choice for enterprises that want to integrate VoIP and unified communications solutions into existing voice networks and legacy PBX systems.

The VX1800 Voice Exchange for Unified Communications is specifically designed to provide enterprise-class integration, interoperability, and security with the scalability required for successful adoption of unified communications in large enterprises.

Directory-Based Call Routing

In the upcoming 4.6.2 release of VX software, NET will be introducing Directory-Based Call Routing. This new feature will enable the VX Voice Exchange to make call routing decisions based on information stored in a customer's LDAP or Microsoft Active Directory-Based enterprise directory server.

ShoreTel Converged Conferencing

Combining voice and data over one network provides opportunities for collaboration and productivity

ShoreTel's Converged Conferencing delivers a next-generation collaboration solution with an intuitive, easy-to-use interface that brings audio conferencing, desktop/application sharing, instant messaging, virtual meeting rooms, on-line presentations, and multi-media recording together in one solution.

Experience Manager

Applications for Nortel IP Phones

Progression solutions allow organisations to leverage their investment in IP by delivering practical, converged business applications to the screens of Nortel IP telephones. Simple to deploy and use, these applications provide a host of productivity and communication benefits. Datapulse has developed a suite of applications for hospitality, education, enterprise and contact centres. We will also be showcasing a new Trading system.

Operator functionality for contact centre agents

Intuition Agent is an operator console application that runs on the desktop, providing any telephone user, including contact centre agents, with the call handling and directory search functionality traditionally utilised by switchboard operators. This enables organisations to centralise their call handling resources, providing economies of scale to achieve significant cost savings and performance improvements in service quality.

Intuition screen-based console

First impressions count. Which is why it makes commercial sense to give your switchboard operators the best possible tools for professional and efficient call handling. Intuition 1000 combines advanced call handling features and presence information with your company directory to ensure that every customer, supplier and business associate receives consistently prompt and professional service.

Integrated Voice Recording

The award-winning CallParrot call recording system is the only fully integrated solution for Nortel Meridian 1, Communication Server
1000, BCM and Symposium Express, yet it is simple to install and often up and running in as little as one day. This solution was purpose-designed for each Nortel PBX and offers the perfect balance of advanced features and user friendliness with a low total cost of ownership.

Countdown to UC'09