Many people report using many different channels and applications for communication each day. Ironically, more tools do not imply more effective communication. In practice, many employees fail to reach their colleagues on the first attempt, given the choice of channels and a lack of context around the most effective method, based on a colleague’s status. It’s no wonder then that many organisations worldwide are taking the first steps in unifying their business communications channels in order to improve their employees’ productivity and reduce the delays and costs associated with business communications.

Dimension Data's 'Seven Key Steps for Identity Management in a Unified Communications World' provides practical guidance on how your business can enables its people to use the most appropriate communication medium for the task at hand and to switch/merge channels as necessary.

Download this whitepaper to learn more.

What’s new in IBM Lotus Notes and Lotus Domino 8 software.

Upgrade the way you work

Lotus Notes and Domino 8 software is the most important version in history. As never before, this portfolio of Lotus products offers enhancements and new capabilities that enable users to be effective and innovative and allow administrators and developers to give users what they need for positive impact on their business.

This new release of Lotus Notes and Domino software provides users with much more than advanced messaging and collaboration tools. Users gain access to business applications, productivity tools, the latest Web 2.0 innovations and more—without needing to leave the Lotus Notes client. Administrators have advanced tools to help them minimize help desk visits and reduce the time spent training end users. And because Lotus Notes 8 software is built on the open standards–based Eclipse™1 platform, application developers can easily add Eclipse-based plug-ins and creatively build new applications to help extend and customize users’ environments.

Reference Number: LOB10862-USEN-01

MultiUx is a powerful software, entirely developed by fabbricadigitale, that enables you to control easily all UC products of your Microsoft® 2007 server architecture.

The keyfeatures of MultiUx are:
- integrated provisioning/mangement of Exchange 2007®
- integrated provisioning/mangement of OCS®
- works directly with server systems
- multi-tenant
- designed also for hosted services
- profiled access
- access via web console, SDK or mobile
- licensing control
- monitoring base services
- advanced monitoring services with Microsoft SCOM 2007®
- advanced backup services with Microsoft Data Protection Manager®
- integrated Blackberry Enterprise Server provisioning

MultiUx is a strategic solution for the administrators of UC services for medium/big organizations, multi-domain forests, Internet Services Provider who need a multi-tenant and 'white labeled' environment.

fabbricadigitale is Microsoft Gold Certified Partner
MultiUx is offered by default in fabbricadigitale unified communications hosted services offer

Hosted Unified Communications is the ‘managed & hosted services’ offer of fabbricadigitale, mainly based Microsoft Server 2007 technologies (Exchange, Office Communication Server, Sharepoint). fabbricadigitale has a multi-year experience in outsourcing services for enterprises, matching the most advenced and specific need of company communications, and offers HUC services with 3 models:

- Shared outsourcing
- Dedicated outsourcing
- Dedicated outsourcing 'in house'

Each model offers more customization and integration capabilities, opening to advanced functions ever respecting strict design and management criteria, targeting the maximum active and passive security (network security, HA, etc.)

All the HUC of fabbricadigitale use the MultiUx management tool and the perimetral security service EMR.

fabbricadigitale offers its own competences about these issues even on design and consulting level and provides several related services for structures managing farm Exchange or UC:

- Services based on MUC
- Disaster Recovery and Business Continuity services
- Blackberry RIM service management based on BES (Blackberry Enterprise Server)
- Channel SMTP security through the ASP EMR Enhanced Mail Relay service
- Integration with fax, sms, ect through the MM4C platform
...
fabbricadigitale is Gold Certified Partner Microsoft and partner RIM Research in Motion.

As all ASP services managed by fabbricadigitale, the supply is provided by professional IDC and all systems, besides respecting the strictest active and passive security bounds, are monitored H24x365.