Central Telecom has helped Cambridgeshire County Council to transform its working environment by providing its employees with fast, simple, 'always on', access communications. Using an Avaya Unified Communications solution the Council is building a converged IP network which will improve the delivery of services to a population of over 560,000 citizens.

The new converged IP network has allowed the Council to achieve a true business transformation, helping meet its objective to develop an empowered and responsive workforce, whilst delivering more than 20% (£1.2m) savings over a three year period.

Puma is one of the world’s leading sports and lifestyle companies, and has a long-term mission of becoming the most desirable Sportlifestyle brand. This case studye descripes how the SwyxWare solution was installed at all of Puma’s offices and interconnected via the company’s Intranet, connecting its three UK operations together in a single network.

With one of the largest and most robust enterprise network infrastructures in the world, Nortel connects its 30,000+ global and extremely mobile workforce, along with hundreds of external partner companies, and uses its own unified communications solution to enhance employee quality of experience and drive down total cost of ownership.

Oregon-based Columbia Sportswear is a leading manufacturer of outdoor apparel. Its employees conduct business with suppliers and retailers around the world, and the company frequently searches for ways to increase the efficiency and productivity of its workers who travel. Columbia had already deployed Microsoft® Exchange Server 2007 with Unified Messaging and Microsoft Office Live Communications Server 2005 for instant messaging (IM) and presence awareness. It sought to expand its employees’ communications options by upgrading to Microsoft Office Communications Server 2007 and deploying IP-based devices from LG-Nortel and GN. Now employees have enhanced real-time communications capabilities, including audio, video, and Web con-ferencing and software-powered voice over IP (VoIP). Columbia also avoided the cost of an upgrade to VoIP networks and eliminated the use of public IM applications.

More information at: http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000000787

Although many enterprises are eager to deploy converged voice and data

applications and services over IP, they see their legacy PBX systems and

upfront costs as roadblocks to the enhanced capabilities that IP would

bring. This paper demonstrates that legacy PBX equipment does not

have to be replaced for enterprises to begin a phased migration to IP

convergence. Dialogic® media gateway appliances make the

implementation of IP technology in PBX systems possible right

now, and with low upfront investment costs.